Revised CATS Procedure Dec.20161

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COMMERCIAL BANK OF ETHIOPIA December 1, 2016 g) Hands over to the passenger/client customer the deal slip as a receipt and keeps the deposit voucher for further balancing and recording; h) Balances her/his cash against the pertinent data on the system with the CSO-checker at the half-day and the day-end closing,; i) Hands over the deposit voucher to the branch Senior Branch controller , or Roving Branch Controller assigned to collect the tickets ; j) hands over the cash beyond her/his holding limit during the day’s operation, and the whole cash at the end of the day to the Senior Customer Service Officer – Cash or to the roving customer service officer assigned to collect the cash; The Customer Services Officer – Maker (assigned as Checker) a) Authorizes the transaction within her/his authorization limit; b) Counts the cash and balances the transaction with the CSO-Maker; c) Makes sure that all the transactions are done properly. The Senior Branch Controller Branch /Roving Controller assigned on high valued customers’ site a) Receives the deposit voucher from CSO-Maker at client’s site by counting the number of tickets and the total amount the ticket represent; b) Checks the proper posting in the system; c) Checks the correctness of the daily operation made by Customer service officer at clients office; The Senior Customer Services Officer - Cash /Roving Customer Service officer assigned on high valued customers’ site a) Monitor the overall cash balance on Customers Service officers till and take appropriate action to always maintain cash limit; b) Ascertains the correctness of the cash balance and collects cash from the Customer Service Officer - Maker at client’s site by authorizing on the system as confirmation of receiving ; CATS Procedure | 219
COMMERCIAL BANK OF ETHIOPIA December 1, 2016 c) Ensures no cash shall left in the safe of Customer Service officer –Maker at clients office except Sunday’s and holidays; 13.1.3 Collections in the form of cheques The Customer Services Officer/Maker at client’s site a) Collects the cheques from the passenger/client’s customer; together with the filled-in deposit slip; other supplementary client document prescribed by high valued customer.(only CBE cheques are accepted for deposit and they shall instantly be credited to high value customer account ) b) Ensures that the particulars filled in the deposit slip are identical with those on the cheques received for deposit; c) Checks the proper presentation, authenticity and completeness of the cheque—that is, makes sure that the date on which the cheque was issued, the name of the beneficiary thereof, its endorsement, the amount of money in both words and figures and the signature of the beneficiary appear on it. d) Authenticates the signature, and posts both the debit and credit entries by integrating the cheque number, the name of the depositor and other reference prescribed by high valued customer , if the limit is within her/his discretionary limit; otherwise forwards the cheques for dual authorization to CSO-checker; e) Collects service charge as per the bank’s terms and tariff; f) Affixes the crossing stamp to the face of the cheque both the original and the receipt of the deposit slip and then puts her or his initials on all the documents and posts on the system; g) Hands over the deal slip/advice to the passenger/client’s customer after putting thereon her/his initials; h) Forwards the posted cheque to the Senior Branch Controller after balancing them. CATS Procedure | 220
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Commercial Bank of Ethiopia Decembe
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1.2 Definitions COMMERCIAL BANK OF
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9.20 Key management COMMERCIAL BANK
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Revised CATS Procedure Dec.20161

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