Revised CATS Procedure Dec.20161

COMMERCIAL BANK OF ETHIOPIA December 1, 2016
i) Approve additional formats or changes in the exiting formats that may be
required ;and
j) Initiate the revision of this procedure considering its appropriateness to the
Bank’s business strategy:
1.7.3 District Manager
The District Manager shall:
a) Plan, direct and coordinate the activities of the team within the approved
CATS procedure, guidelines and directives of the bank;
b) Ensure effective and efficient operation of CATS process is in place within the
branches under the district’s domain;
c) Ensure whether branch managers are properly monitoring and leading their
respective staffs for better performance;
d) Support branches and district office staffs in implementing the CATS
procedure;
e) Ensure appropriate risk identification, measurements and management is in
place in operational activities of the branches and district;
f) Support the rectification of discrepancies and comments reported by internal
audit, Ethics and Anti-Corruption office, district compliance and monitoring
team and Branch controllers, and take the necessary remedial action;
g) Assess competency gap of performers and arrange the required trainings;
h) Ensure the operational activities of the branches are meant to satisfy the
customers without compromising the Bank’s interest;
i) Oversee the overall district operational matters and the service delivery of
the district and take appropriate action if deemed necessary;
j) Approve and concluded agreement for Cash pick up service and Casher
implant service with high value customers ;and
k) Keep the cash and ATM vault combination code of all branches under the
districts domain.
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