Revised CATS Procedure Dec.20161

COMMERCIAL BANK OF ETHIOPIA December 1, 2016
n) Shall avoid frequent opening of the vault by working with all those
concerned in a more concerted manner so as to be able to determine the cash
requirement for the day’s operations.
10.5.2 Concentration and Security
Customer Service officer-maker
a) Make it a point to always concentrate only on what you are doing while
counting, receiving and paying cash;
b) Be fully aware of security requirements at the branch level and make it a
point to strictly comply with all the security-related regulations;
c) You should always keep cash and cashed items only in lockable
drawers—not in shelves or elsewhere;
d) Do away with the practice of recording cash denominations after the
payment has been effected;
e) You must always keep in mind that cash-related items such as vouchers,
cheques, payments and receipt instruments are almost as good as cash;
f) Avoid putting initials/signing on notes’ wrappers before the cash has
been wrapped, and shred all wrappers that bear the initials of the
Customer Services Officer, whenever you find them;
g) Never forget to lock the drawers wherein you stash up cash whenever
you have to leave the cash area and after office hours;
h) Before you leave the premises for lunch, balance your cash, ascertain the
correctness of the amount thereof and hand it (the cash in your
possession) over to the Senior Customer Services Officer and lock the
drawers;
i) Count all the cash taken from the Senior Customer Services Officer
(mandatory especially in the case of Birr 50 and Birr 100 notes) before
delivering it to the customers of the Bank;
j) One should always give slit/opened wrapped notes—especially Birr
notes of big denominations to the customers of the Bank;
CATS Procedure | 204