Revised CATS Procedure Dec.20161

COMMERCIAL BANK OF ETHIOPIA December 1, 2016
d) Ensures that the cash stamp/brand is kept together with the petty cash in
the box and that the cash box is locked with a key; and she or he was
provided with and/or that its combination code has been locked and
transferred to the vault.
10.4.15 Handling of Branch cash vault and ATM safe key and
Combination
The Customer Service Manager and the Senior Customer Services Officer-cash of
the branch are responsible for keeping the dual lock keys of the ATM safe and
Cash Vault.
In case of, the dual lock is a combination and a key; the combination shall be
handled by the Customer Service manager and the physical key by senior
customer service officer-cash.
Customer service Manager
a) Receives opened Vault or ATM Safe and make change the combination by
himself and keep confidential for himself;
b) Writes combination code, vault type and other particulars on
Combination code reporting format and sealed in White envelope sign on
the sealed part.
c) Inserts the envelope on a small size kaki envelope, sealed the kaki
envelope, stamp on the sealed part and write ‘Private and confidential’
and send to the respective district manager.
d) He/she shall not hand over the combination code instead make the taking
over person to change to her/his own combination code by giving opened
vault or ATM safe when hand over her/his duty.
e) Changes the vault combination code to mitigate unforeseen events
periodically.
CATS Procedure | 199