Revised CATS Procedure Dec.20161

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COMMERCIAL BANK OF ETHIOPIA December 1, 2016 I. At the day end closing After handling of the cash is secured and the final closing in the cashbook is recorded according to the denominations, Customer Service Manager shall undertake the following: a) Verifies the correctness of the cashbook filled out by the Senior Customer Services Officer against the ‘Teller Transaction today’ report and ‘till balance by denomination’ on the system; b) Verifies that each brick contains 10 bundles, before transferring the cash to the vault; c) Balances the vault cash with that of the ‘till to vault’ transfer made by Senior customer service officer –cash; and d) Authorize the ‘Till to Vault transfer’ for amount lodged. 10.4.14 Cash Box and Stamp management The duties and responsibilities that the operators involved in handling the cash box and brand are the following: a) The cash box that is given to one Customer Services Officer shall be transferred to another Customer Services Officers by changing the key; as far as handing and taking over is properly undertaken in writing ; b) The Customer Service Officer stamp shall be transferred to, or exchanged with, other Customer Services Officers, as far as handing and taking over is properly undertaken in writing; The Branch Manager a) Receives from the Customer Service officers at front office makers with a sealed envelope that contain the combination code and/or duplicate key; b) Keeps the sealed envelopes that contain the combination codes and/ or duplicate key of each cash box held in the branch; CATS Procedure | 197
COMMERCIAL BANK OF ETHIOPIA December 1, 2016 c) Provides the Customer Services Officer with a sealed envelope that contains her or his personal combination code, which she/he must commit to memory and replace in an envelope before she/he begins working in the branch; and holds the duplicate key of the cash box for safekeeping. The Customer Service Manager a) Sets the cash limit of the branch before the cash operation starts; b) Registers the cash stamp into a register book, affixes the stamp to the register book and keeps it (the register book) in her or his custody; and c) Provides the Customer Services Officer-front maker with a cash stamp and a cash box individually with by letting her/him signing on the stamp handing over and taking over stamp register book. The Senior Customer Services Officer-cash a) Makes sure that the leftover cash (petty cash) physically exists in the box before placing the cash box in the vault; and b) Counts—when least expected—the cash reported on the Petty cash sheet (refer CBECATS201) by the Customer Services Officer, in order to verify the correctness thereof. The Customer Services Officer-Maker a) Seals, signs and hands over the envelope that contain duplicate key and/or combination code to the Branch Manager for safe-keeping; b) Surrenders the cash box that contains the petty-cash balance to the Senior Customer Services Officer for safe-keeping in the vault before she or he goes out for lunch and at the end of the day; c) Starts the cash operation with the petty-cash balance in the cash box—in the morning as well as in the afternoon—and requests for additional cash when necessary; CATS Procedure | 198
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Revised CATS Procedure Dec.20161

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