Revised CATS Procedure Dec.20161
COMMERCIAL BANK OF ETHIOPIA December 1, 2016 10.4.10 Exchange of Coins a) For the exchange of coins, the Customer Services Officer will receive in the morning coins in bags with different denominations from the Senior Customer Services Officer and authorize the till transfer for acceptance. b) The Customer Services Officer shall examine the tag on the coin bags and the lead used for packing the coin and counts the coins with a coin-counting machine to ascertain the correctness of the amount thereof. c) The Customer Services Officer should balance the coins during lunchtime and at the day-end closing and hand over to the Supervisor the equivalent thereof in Birr notes. 10.4.11 Sorting Table a) A detailed record must be kept by the Senior Customer Services Officer for recording cash denominations received from the Customer Services Officers. b) Regardless of their denominations, all Birr notes must be sorted, counted and wrapped, in collaboration with the Customer Services Officers and Cash Office attendant; c) Wrapped Birr notes should be impressed by a cash stamp and signed by both the Counter and the Verifier or by the Senior Customer Services Officers. d) The Table Master (customer service officer) should make sure that the total of the cash surrendered by the Senior Customer Services Officer-cash, as recorded in the ‘Till to Till Transfer’, agrees with that of the cash sorted and held in the Table. e) After balancing, the Table Master (Customer Service Officer) in charge will have to deliver the cash, according to its denominations, to the Senior Customer Services Officer and shall make a ‘Till to till transfer’. CATS Procedure | 195
COMMERCIAL BANK OF ETHIOPIA December 1, 2016 10.4.12 Cash Consolidation a) It is the responsibility of the Senior Customer Services Officer to combine all the cash surrendered to her/him, including any balance of cash, which is kept in the cash room, with help from the Customer Services Officer/Maker (at the table). b) The Senior Customer Services Officer prepares the cashbook and balances the overall cash in her or his hands with that of the ‘Till transaction today’ and denomination by till. c) While amalgamating and consolidating cash, the Senior Customer Services Officer-cash must make sure that the following steps are strictly followed. i. A brick should contain 10 bundles, and each bundle 100 Birr notes; ii. Bundles must be properly wrapped, sealed and bear the signatures of the Counter and of the Verifier—that is, of the Maker and the Checker; and iii. Birr 50 and Birr 100 notes will have to be carefully counted either by herself/himself or by the Table Master in charge. 10.4.13 Cash Lodgment to the Vault In the middle of the operation In the middle of the daily operation when excess cash received from the customer or cash consignment received, the Customer Service Manager with the Senior Customer officer-cash shall lodge the excess cash to the Vault by writing the amount and the denomination on the bound book and make the customer service manager Sign on it. The Senior Customer service officer-cash transfers the cash through ‘Till to Vault’ menu and the Customer Service Manager authorizes it. CATS Procedure | 196
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COMMERCIAL BANK OF ETHIOPIA December 1, 2016<br />
10.4.12 Cash Consolidation<br />
a) It is the responsibility of the Senior Customer Services Officer to combine all<br />
the cash surrendered to her/him, including any balance of cash, which is kept<br />
in the cash room, with help from the Customer Services Officer/Maker (at the<br />
table).<br />
b) The Senior Customer Services Officer prepares the cashbook and balances<br />
the overall cash in her or his hands with that of the ‘Till transaction today’<br />
and denomination by till.<br />
c) While amalgamating and consolidating cash, the Senior Customer Services<br />
Officer-cash must make sure that the following steps are strictly followed.<br />
i. A brick should contain 10 bundles, and each bundle 100 Birr notes;<br />
ii. Bundles must be properly wrapped, sealed and bear the signatures of<br />
the Counter and of the Verifier—that is, of the Maker and the Checker;<br />
and<br />
iii. Birr 50 and Birr 100 notes will have to be carefully counted either by<br />
herself/himself or by the Table Master in charge.<br />
10.4.13 Cash Lodgment to the Vault In the middle of the operation<br />
In the middle of the daily operation when excess cash received from the<br />
customer or cash consignment received, the Customer Service Manager with the<br />
Senior Customer officer-cash shall lodge the excess cash to the Vault by writing<br />
the amount and the denomination on the bound book and make the customer<br />
service manager Sign on it.<br />
The Senior Customer service officer-cash transfers the cash through ‘Till to<br />
Vault’ menu and the Customer Service Manager authorizes it.<br />
<strong>CATS</strong> <strong>Procedure</strong> | 196