Revised CATS Procedure Dec.20161

Recommendations

Info

COMMERCIAL BANK OF ETHIOPIA December 1, 2016 in case another claimant appears later on. vi. Reporting Excess Refund The Branch Controller should report to the concerned district office on the excess refund approved by the branch. The district office should then communicate the approval of the excess cash to the Internal Audit. CATS Procedure | 189
COMMERCIAL BANK OF ETHIOPIA December 1, 2016 10.4.7 Forged (Counterfeit) Notes a) Counterfeit Birr notes shall be marked “COUNTERFIET” in front of the presenter. Otherwise, she or he shall have a ground on which to lodge a complaint as having been unduly expropriated of her/his property. b) If a rubber stamp is used for marking, it should not be heavily inked or cover the numbers, the portrait, the signature or any other feature that makes the note clearly different from that of a genuine Birr note. c) If a counterfeit money note is noticed after it has been accepted and mixed with the overall cash of the Bank and there is no way to pinpoint the presenter of the note, the Customer Services Officer who has received the counterfeit is liable for making the value of the Birr note as good as it should be. In addition to that, she or he will have to discover the Birr note and mark it accordingly and then withdraw it from circulation. d) Whenever a counterfeit Birr note is intercepted by the Bank, the Federal Police /nearest police station has to be informed about it immediately. In fact, the note itself should be sent to the nearest police station, after a stamp indicating that it is counterfeit has been affixed to it, together with a written report thereon. The report should clearly show the address of the customer and her/his statement as to how she/he acquired the note. A copy of this report along with the physical counterfeit note must then be sent to the Manager-Customers’ Account and Operation at CATS-CPC, Risk and compliance Management and the District Office. e) The Bank has no authority to detain the possessor of the note. Still, it will have to notify the police on the phone while preparing the report. CATS Procedure | 190
Page 1 and 2:
CATS Procedure | Commercial Bank of
Page 3 and 4:
Commercial Bank of Ethiopia Decembe
Page 5 and 6:
COMMERCIAL BANK OF ETHIOPIA Decembe
Page 7 and 8:
Page 9 and 10:
Page 11 and 12:
1.2 Definitions COMMERCIAL BANK OF
Page 13 and 14:
Page 15 and 16:
Page 17 and 18:
Page 19 and 20:
Page 21 and 22:
Page 23 and 24:
Page 25 and 26:
Page 27 and 28:
Page 29 and 30:
Page 31 and 32:
Page 33 and 34:
Page 35 and 36:
Page 37 and 38:
Page 39 and 40:
Page 41 and 42:
Page 43 and 44:
Page 45 and 46:
Page 47 and 48:
Page 49 and 50:
Page 51 and 52:
Page 53 and 54:
Page 55 and 56:
Page 57 and 58:
Page 59 and 60:
Page 61 and 62:
Page 63 and 64:
Page 65 and 66:
Page 67 and 68:
Page 69 and 70:
Page 71 and 72:
Page 73 and 74:
Page 75 and 76:
Page 77 and 78:
Page 79 and 80:
Page 81 and 82:
Page 83 and 84:
Page 85 and 86:
Page 87 and 88:
Page 89 and 90:
Page 91 and 92:
Page 93 and 94:
Page 95 and 96:
Page 97 and 98:
Page 99 and 100:
Page 101 and 102:
Page 103 and 104:
Page 105 and 106:
Page 107 and 108:
Page 109 and 110:
Page 111 and 112:
Page 113 and 114:
Page 115 and 116:
Page 117 and 118:
Page 119 and 120:
Page 121 and 122:
Page 123 and 124:
Page 125 and 126:
Page 127 and 128:
Page 129 and 130:
Page 131 and 132:
Page 133 and 134:
Page 135 and 136:
Page 137 and 138:
Page 139 and 140:
Page 141 and 142:
Page 143 and 144:
Page 145 and 146:
Page 147 and 148: COMMERCIAL BANK OF ETHIOPIA Decembe
Page 173 and 174: 9.20 Key management COMMERCIAL BANK
Page 197: COMMERCIAL BANK OF ETHIOPIA Decembe
Page 249 and 250:
Page 251 and 252:
Page 253 and 254:
Page 255 and 256:
Page 257 and 258:
Page 259 and 260:
Page 261 and 262:
Page 263 and 264:
Page 265 and 266:
Page 267 and 268:
Page 269 and 270:
Page 271 and 272:
[COMMERCIAL BANK OF ETHIOPIA] Decem
Page 273 and 274:
Page 275 and 276:
show all

Revised CATS Procedure Dec.20161

You also want an ePaper? Increase the reach of your titles

Delete template?

Save as template?