Revised CATS Procedure Dec.20161

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Commercial Bank of Ethiopia December 2016 The Customer Services Officer/Maker (at the coin-exchange window) a) Balances the money and coins she/he received from the Senior Customer Services Officer-cash, the money and the coin still in her or his hands against ‘Till balance by denomination’ on the system; and b) Submits to the Senior Customer Services Officer-cash the cash and the coins still in her or his hands and make a ‘Till transfer’. The Senior Customer Services Officer-cash a) Accepts the cash from the Customer Service officer Maker at the table, after checking against the system; b) Receives cash from the Customer Services Officers/Makers against the balance shown in the system; c) Receives the total amount of cash from the Customer Services Officers by authorizing the ‘Till transfer’ as acknowledgment of receipt of Cash. d) Makes sure that the bricks contain 10 bundles of 100 Birr notes each and that the packet bears the initials of the Counter and of the Verifier in the cases of notes of Birr ten and above, and also count each FCY currency; e) Balances the total cash (Both local and foreign currency) transaction against the Customer Services Officers’ balance in the system; f) Records the breakdown of all Customer Services Officers’ petty cash on a register for the next day’s transfer; g) Writes the balance of the daily debits and credits on the cash book; h) Fills the amount of money withdrawn from the vault during the day and the amount of money lodged to the vault on the cash book; i) Balances the cash books of local and FCY against the Vault account balance and signs on the space provided for that purpose; j) Posts the cash lodged to the vault on the system under the file ’Till to Vault transfer’; and k) Transfers the cash lodgment to the vault, together with the petty-cash CATS Procedure |
COMMERCIAL BANK OF ETHIOPIA December 1, 2016 box Jointly, with Customer Service Manager. The Customer Service Manager a) Checks the correctness of the amount of the cash balanced by the Senior Customer Services Officer-cash against ‘vault Till balance by denomination’, in the system; b) Makes sure that each brick contains 10 bundles and counts all the loose Birr notes and count each FCY; c) Authorize the ‘Till to Vault transfer’ made by Senior customer service officer-cash; d) Transfers the physical cash lodgment to the vault, together with the pettycash box jointly, with the Senior Customer Services Officer. The Branch Controller a) Receives and balance all makers’ cash closing sheet against the general ledger balance of system 10.4.5 Cash Difference a) Although, for control purposes only, a difference of Birr 100.00 or of any amount in excess thereof, needs to be reported separately to the branch manager and district office, it is important to note that any difference should be treated as being equally serious—regardless of its amount. b) A cash discrepancy (shortage and excess) involving Birr 100.00 and above be reported to the Branch Manager or to Customer Service Manager immediately. c) A cash discrepancy involving a shortage of Birr 1,000.00 (one thousand) or more must be immediately reported by phone to the District Office. A letter should follow, indicating the effort made to trace the difference. The letter should contain the following: i. The amount of money involved; CATS Procedure | 186
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Revised CATS Procedure Dec.20161

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