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Revised CATS Procedure Dec.20161

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COMMERCIAL BANK OF ETHIOPIA December 1, 2016<br />

ii.<br />

Transfer of Excess Cash in the Middle of the Cash Operations<br />

The Customer Services Officer/Maker<br />

a) Sorts the cash at hand into bundles, in accordance with the<br />

denominations and balances thereof;<br />

b) Hand over the cash to the Senior Customer Services Officer, and transfer<br />

the amount of cash through the system(Till to Till transfer); and<br />

c) Ensures the Senior Customer service officer-Cash has authorized<br />

(accepted) by the system immediately.<br />

The Senior Customer Services Officer-Cash<br />

a) Receives the cash and counts it with help of the Table Master;<br />

b) Ascertains the correctness of the money received, in accordance with<br />

the denominations written down;<br />

c) Acknowledge receipt of the amount of money by authorizing the ‘till<br />

transfer’ through the system;<br />

d) Receives the money at the table by carefully counting each bundle and<br />

brick and after checking the correctness of its amount by comparing it<br />

with that in the system (‘till balance by denomination’) of the<br />

Customer Service Officer Maker (at the table) ,whenever the money at<br />

the table becomes twice the size of the front officer limit .<br />

iii.<br />

Receiving Cash Deposit at the Table<br />

The Customer Services Officer/Maker (at the table)<br />

a) Collects the money from the customer in excess of 15-bundle cash.<br />

b) Counts the Birr notes against each denomination in the bundles and<br />

ascertains the correctness thereof by comparing it with that of the<br />

voucher filled in.<br />

c) Posts the amount of money to the customer’s account using her/his user<br />

<strong>CATS</strong> <strong>Procedure</strong> | 181

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