Revised CATS Procedure Dec.20161

COMMERCIAL BANK OF ETHIOPIA December 1, 2016
f) check the amount of cash transfer through the system, authorize the
‘Till transfer’ as acknowledgment of receipt of cash for the daily
operation; and
g) Adjusts the date of the stamps (brands) before starting the day’s
operations.
10.4.3 During the Day’s Operations
i. Request for Additional Cash
The Customer Services Officer/Maker
a) Requests the Senior Customer Services Officer-cash the required
additional cash.
b) Collects the money, counts and ascertains the correctness of the amount
and of the denominations thereof, by comparing it with what was
requested; and
c) Confirms to acknowledge receipt of the money by authorizing the cash
transfer through the system.
The Senior Customer Services Officer-Cash
a) Coordinates, support and controls the activities of the Customer
Services Officers/Makers and does follow-up on the balance still in
their possession through her/his computer as well as physically;
b) Receives the message from the Customer Services Officers/Makers
when they need additional cash;
c) Prepares the amount of cash requested by them after ascertaining
actual need for big amount ;
d) Sends the required physical cash, and transfer the same amount of
Cash though the system.
e) Ensures the Customer service officer-Maker has authorized
(accepted) through the system immediately.
CATS Procedure | 180