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Revised CATS Procedure Dec.20161

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COMMERCIAL BANK OF ETHIOPIA December 1, 2016<br />

The Customer Service Manager<br />

a) Opens the vault and withdraws there from the cash that will be needed<br />

for the day’s operations jointly, with the Senior Customer Services<br />

Officer-cash,;<br />

b) Writes the cash withdrawn from Vault by denomination on the bound<br />

book and make the senior customer service officer-cash put his signature<br />

on it as acknowledgment of receiving the cash.<br />

c) Authorize vault to Till Transfer;<br />

d) Assigns Customer Services Officers/Makers who will assist and facilitate<br />

the cash operation at the counter and at the master table (where the<br />

Senior Customer Services Officer-Cash is working) ;<br />

The Customer Services Officer/Maker<br />

a) Collects the cash box from the vault when it is opened in the<br />

morning;<br />

b) Opens the cash box in front of the Senior Customer Services Officer-<br />

Cash to confirm the existence of petty cash (the cash leftover in the<br />

box from the previous day), together with the personal cash<br />

brand/stamp;<br />

c) Takes the cash box to its cage, and verifies the amount of the petty<br />

cash transferred through the system against the previous day’s<br />

record and accept/authorize;<br />

d) Collects the cash from the Senior Customer Services Officer-cash and<br />

checks all the complete bricks to ascertain that each one of them<br />

contains 10 bundles and that all of them have been wrapped;<br />

e) Makes sure that the signatures or the initials of the Cash Counter and<br />

the Verifier have been affixed to the bundle. Notes of Birr 50 and Birr<br />

100 are to be accepted only by carefully counting each one of them;<br />

<strong>CATS</strong> <strong>Procedure</strong> | 179

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