Revised CATS Procedure Dec.20161

COMMERCIAL BANK OF ETHIOPIA December 1, 2016
f) Wraps up, in accordance with their denominations all Birr notes that are in
good condition as well as those that are mutilated and dog-eared, and the
signatures of the pertinent staff must then be affixed to the wrappers;
g) Arranges Wrapped-up bundles of Birr notes in bricks;
h) Prepares Handing and taking over format the total amount of money to be
dispatched, indicating the breakdown thereof in denominations;
i) Surrenders the cash to the Senior Customer Services Officer-cash upon its
arrival at the "NBE Issue Account-Holding Branch," together with Handing
and taking over format.
j) The Senior Customer Services Officer-Cash, for her or his part, accepts the
cash and counts it, with the help from the Customer Services Officers, and
thereby ascertains the correctness of its amount as per the Handing and
taking over format thereof.
10.2.2.2. Responsibility of Cash custody and issue/ the NBE Issue Account-
Holding Branch at the time of cash collection from branches
i) City branch
The Head - Cash custody and issue
a) Upon receipt of the letter of request from the city branches and the tested
message from the outlying branches, ascertains and decodes the message
and arranges a van for collecting the cash, together with the security
guards who would escort the cash; and
b) Prepares the introduction letter that specifies the persons carrying the
cash, the security guards, the driver, etc. and signs on it.
The Customer Service Manager - Cash custody and issue
a) Arranges the date, the time and the Senior Customer Services Officer(s)
who will collect the cash from the branch;
CATS Procedure | 174