Revised CATS Procedure Dec.20161

COMMERCIAL BANK OF ETHIOPIA December 1, 2016
The Customer Services Officer-Cash (at the branch)
a) Accepts the money through the system and posts it into the system as
payment.
The Customer Service Manager at branch
a) Authorizes the transaction; and
b) Jointly prepares, with the Senior Customer Services Officer-Cash, the cash
to be sent from the vault to the Cash custody and issue.
The Branch controller
a) Receives the handing and taking over form from the Senior Customer
Service Officer-Cash;
b) Checks the transaction on the system; and
c) File and keeps the appropriate document
ii.
Outlying Branches
An outlying branch having excess cash shall first inform, in writing the branch
holding cash for the "National Bank of Ethiopia Issue Account" as follows:
a) Sends tested messages by telephone or prepares a message on the system
send by CBE’s internal e-mail;
b) Discloses the total amount of the money to be dispatched and the breakdown
thereof in denominations;
c) Gets the letter signed by Customer Service Manager/the Branch Manager;
d) Ensures that the letter has the seal of the branch. By a copy of the same letter,
the Director-Account and Reconciliation shall be informed by mail of the
need for an insurance coverage. The dispatching branch should also make
ready the cash prior to the date of collection;
e) Separates the good Birr notes from the mutilated and damaged Birr notes;
CATS Procedure | 173