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Revised CATS Procedure Dec.20161

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COMMERCIAL BANK OF ETHIOPIA December 1, 2016<br />

issue acknowledgement receipt of the cash;<br />

b) Takes the cash to the branch, having it escorted by the assigned<br />

security guards; and<br />

c) Hands over the cash to the Senior Customer Services Officer-Cash (at<br />

the branch), together with two copy of Handing and taking over format.<br />

ii. Outlying branches<br />

The Customer Service Manager (at the NBE Issue Account-Holding<br />

Branch)<br />

a) Follows the same procedure discussed herein above under the Head of<br />

the Cash custody and issue.<br />

The Senior Customer Services Officer-Cash (at the NBE Issue Account-<br />

Holding Branch)<br />

a) Follows the same procedure discussed herein above under the Customer<br />

Service Manager of the Cash custody and issue.<br />

The Customer Services Officer-Cash (at the NBE Issue Account-Holding<br />

Branch)<br />

a) Is responsible for taking the cash requested for by following the same<br />

procedure discussed above under the Senior Customer Services Officer-<br />

Cash (at the Cash custody and issue);<br />

The Branch controller<br />

a) Receives the handing and taking over form from the Senior Customer<br />

Service Officer-Cash;<br />

b) Checks the transaction on the system; and<br />

c) File and keeps the appropriate document<br />

<strong>CATS</strong> <strong>Procedure</strong> | 171

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