Revised CATS Procedure Dec.20161

30.01.2018 Views

COMMERCIAL BANK OF ETHIOPIA December 1, 2016 j) Compile reports and report to Branch Manager; k) Receives bond coupon and sales receipt for matured bond coupon presented for redemption; l) Prepares payment ticket and forward to customer service manager for approval. m) Retain photo copy of the bond coupon. Senior Branch Controller a) Checks the completeness of the deposit voucher/account to account form and it has been credited to bond account; b) Keeps the Branch copies of issued bond sales receipt by pad under her/his custody; c) Checks stock balance against Bond coupon register monthly. d) Checks calculated interest on sample base. e) Checks the principal bond coupon amount and the payment transaction. f) Files and Keep the bond coupon after crossed, written the word ‘paid’ and payment date and the payment ticket on her/his custody. 9.18 Un-issued Passbook Stocks on Hand a) All savings passbooks received from supplying organ, as per the requisition thereof, should be registered numerically in the savings passbook stock register and kept in the custody of Customer Service Manager; b) At the time that the passbook is issued, it should be recorded on the register on the system and delivered to the Customer Services Officer/Checker by dispatch book for daily use against her/his signature; c) Before any subsequent supplies of passbooks are issued, the Customer Services Officer/Checker must account for all the passbooks she/he has received; and d) Customer Service Manager should daily check the passbooks handed over to CATS Procedure | 161

COMMERCIAL BANK OF ETHIOPIA December 1, 2016 the Customer Services Officer/Checker. 9.19 Rubber Stamps A wide variety of rubber stamps are being used in the Bank. The types of rubber stamps used must be recorded in the register book prepared for the purpose. As stamps are sensitive by nature, the staffs who keep custody of rubber stamps should bear in mind that they must be kept under lock when not in use. The following are the steps to be taken in this regard. The Branch Manager/ Customer Service Manager a) Submits a stamp-requisition letter to the Facilities Management, clearly indicating the type thereof—that is, either a new one or a replacement; b) Registers all stamps received from their respective supply offices into the registered book prepared for this purpose; c) Issues the stamp to the staff who uses it against her/his signature by registering it register book prepared for this purpose; d) Ensures that the designated staffs of the Bank properly handle the stamps in their custody and always keep them (the stamps) locked up after office hours; e) Collects the old rubber stamps whenever they are replaced by new ones; f) Detaches the rubber part of old rubber stamp and destroy in the presence of Branch controller and one officer. g) Ensures that when a staff is transferred from the branch, the staff who takes her or his place takes over the rubber stamp against her/his signature in the register system; and h) Reviews the register in the system and ensures that it is properly updated. Staffs Holding the Bank’s Rubber Stamps CATS Procedure | 162

COMMERCIAL BANK OF ETHIOPIA December 1, 2016<br />

j) Compile reports and report to Branch Manager;<br />

k) Receives bond coupon and sales receipt for matured bond coupon<br />

presented for redemption;<br />

l) Prepares payment ticket and forward to customer service manager for<br />

approval.<br />

m) Retain photo copy of the bond coupon.<br />

Senior Branch Controller<br />

a) Checks the completeness of the deposit voucher/account to account form<br />

and it has been credited to bond account;<br />

b) Keeps the Branch copies of issued bond sales receipt by pad under<br />

her/his custody;<br />

c) Checks stock balance against Bond coupon register monthly.<br />

d) Checks calculated interest on sample base.<br />

e) Checks the principal bond coupon amount and the payment transaction.<br />

f) Files and Keep the bond coupon after crossed, written the word ‘paid’ and<br />

payment date and the payment ticket on her/his custody.<br />

9.18 Un-issued Passbook Stocks on Hand<br />

a) All savings passbooks received from supplying organ, as per the requisition<br />

thereof, should be registered numerically in the savings passbook stock<br />

register and kept in the custody of Customer Service Manager;<br />

b) At the time that the passbook is issued, it should be recorded on the register<br />

on the system and delivered to the Customer Services Officer/Checker by<br />

dispatch book for daily use against her/his signature;<br />

c) Before any subsequent supplies of passbooks are issued, the Customer<br />

Services Officer/Checker must account for all the passbooks she/he has<br />

received; and<br />

d) Customer Service Manager should daily check the passbooks handed over to<br />

<strong>CATS</strong> <strong>Procedure</strong> | 161

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