Revised CATS Procedure Dec.20161

COMMERCIAL BANK OF ETHIOPIA December 1, 2016
b) Gets the customer’s letter of application/form, which has already been
filed, from the Branch Controller and authenticates the applicant’s
signature against the previously maintained signature on the moneytransfer
application form or identifies the customer on the application
form;
c) Authorizes the payment with in her/his authorization limit and the
new LMTS; and
d) Attaches the amendment application with the pay deal slip.
Branch Controller
a) Receives the amendment request from the Customer Service Manager;
and
b) Checks the transaction on the system.
9.14 Cancellation of Local Money Transfer
The originating branch that received the cancellation request (‘the remitting
branch’) shall follow the following procedure:
The Customer Services Officer-Maker (at the originating branch only)
a) Receives the customer’s letter of application(refer form CBECATS109),
together with the former original advice for remittance, and forwards it
to Customer Service Manager for approval;
b) Collects the commission charge once she or he has received the approved
letter of application; and
c) Pays the local money transfer to the remitter after identifying the
applicant by using the security number and ID card(s).
CATS Procedure | 152