Revised CATS Procedure Dec.20161

COMMERCIAL BANK OF ETHIOPIA December 1, 2016
a) Interviews the customer in order to find out her or his reason(s) for
deciding to change her/his signature;
b) Scrutinizes the application form for a change of signature against the
customer’s ID card and her/his old and new signatures;
c) Co-signs, if everything is in order, on the space provided thereof on the
application form for a change of signature; and
d) Sends the application form for a change of signature to the Branch
Controller.
The Branch Controller
a) Receives the application form for a change of signature, after it has been
signed and co-signed by both the Maker and Customer Service Manager;
and
b) Checks all particulars filled in the application form for a change of
signature against the copy of the customer’s ID card and the previous
pertinent documents.
CATS Procedure | 150