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Revised CATS Procedure Dec.20161

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COMMERCIAL BANK OF ETHIOPIA December 1, 2016<br />

returned unpaid due to insufficient fund. The register on the system<br />

should contain the following headings in each column:<br />

i. The date and time when the Cheque was presented at the branch<br />

for payment;<br />

ii. The name of the account holder, including her or his<br />

grandfather’s name;<br />

iii. The account number;<br />

iv. Her or his address and/or telephone number;<br />

v. The date on which the Cheque was issued;<br />

vi. The Cheques number;<br />

vii. The name of the payee/beneficiary;<br />

viii. The amount of money specified on the Cheque;<br />

ix. The balance in the account at the time the Cheque was presented<br />

at the branch for payment;<br />

x. The action taken by the branch, which could be any of the<br />

following three as per the pertinent directive of the NBE:<br />

1. First warning letter served on ………<br />

2. Second warning letter served on. ……and charged Birr…<br />

on...<br />

3. Account closed on………..<br />

The Branch Controller<br />

a) Receives the documents from the customer service manager and checks<br />

them for compliance with this procedure and relevant directive of the<br />

NBE and then files on the customer mandate file.<br />

II. Insufficient fund Cheque presented to other branch<br />

(Located in other city other than the account holding branch)<br />

When a Cheque presented in other CBE branch from account holding branch, which<br />

<strong>CATS</strong> <strong>Procedure</strong> | 138

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