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Revised CATS Procedure Dec.20161

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COMMERCIAL BANK OF ETHIOPIA December 1, 2016<br />

with clearly stated reason;<br />

c) Makes sure that the Cheque on which the stop-payment order is placed is<br />

not withdrawn from the account prior to receipt of the stop-payment<br />

order;<br />

d) Gives the standard stop-payment-order form to the account holder and<br />

Make her/him to complete the form and sign on it. The standard stoppayment-order<br />

form shall only be used;<br />

e) Authenticates the signature on the form;<br />

f) Inputs into the system such relevant particulars as the Cheques number,<br />

the amount of money involved, the date on which it was issued and the<br />

name of the payee/beneficiary; and keeps the record until the account<br />

holder revoke his request and collect the service charge;<br />

g) Forwards the stop-payment-order form to the branch controller.<br />

The Senior Customer Services Officer-Accounts<br />

a) Co-signs on the ‘stop payment order’ form;<br />

The Branch Controller<br />

a) Receives the documents from Customer Service Manager;<br />

b) Checks the restriction made in the system to make sure that they comply<br />

with the pertinent rules and regulations of the Bank before she or he files<br />

them properly.<br />

II.<br />

Cancellation of a Stop-Payment Order<br />

The Customer Service Manager<br />

a) Receives a written application form for the cancellation of the stoppayment<br />

order from the account holder or authorized signatory;<br />

b) Makes the customer sign on the space provided on the stop-payment<br />

order form for the cancellation of the order;<br />

c) Authenticates the signature on the application form against the pertinent<br />

<strong>CATS</strong> <strong>Procedure</strong> | 133

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