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Revised CATS Procedure Dec.20161

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COMMERCIAL BANK OF ETHIOPIA December 1, 2016<br />

given by the account holder.<br />

a) At the time a stop-payment order is placed, there must be sufficient fund<br />

in the account that covers the value of the Cheque requested to stop<br />

payment;<br />

b) The amount of money on the Cheque under the stop-payment order will<br />

not be withdrawn until the account holder gives, in writing, an order to<br />

cancel the stop-payment order, however, the placement of stop payment<br />

order shall be cancelled upon the expiry date of the Cheque or by the<br />

court order<br />

c) The stop payment sanction shall be released if the drawer fails to produce<br />

police evidence within 15 working days that show the stop-chequepayment<br />

order was in fact requested as the cheque was lost or stolen.<br />

d) In the case of an overdraft account, the branch shall first “Stop” the<br />

Cheque on the system and send written request to credit CPC at head<br />

office/district stating the reason, the amount and other particulars to<br />

deduct the amount from the approved limit; The credit CPC in its part<br />

shall respond by deducting the limit or state the reason if otherwise to<br />

the requesting branch as soon as possible.<br />

e) When a blank Cheque is reported to have been lost, the account holder is<br />

not obligated to deposit money to her/his account when she or he<br />

presents the stop-payment order. However, the customer shall be advised<br />

that if the reported Cheque is not blank or issued Cheque to customer<br />

shall make her/him liable.<br />

I. Request for a Stop-Payment Order<br />

The Customer Service Manager<br />

a) Receives a letter of application (refer form CBE<strong>CATS</strong>013 )that indicates<br />

the reason that the account holder found it necessary to give the stoppayment<br />

order;<br />

b) Makes sure that the stop-payment order is placed by authorized person<br />

<strong>CATS</strong> <strong>Procedure</strong> | 132

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