Revised CATS Procedure Dec.20161

COMMERCIAL BANK OF ETHIOPIA December 1, 2016
c) Requests the staff to fill the withdrawal voucher by the shortage amount;
d) Approves the withdrawal from cash indemnity account by writing “Ok for
withdrawal” on the face of the voucher; and
e) Authorize the transaction on the system.
The Branch Controller
a) Collects from the Customer Services Officer-Checker all the documents
submitted for the opening of an account and makes sure that the account
is opened as per this procedure;
The Senior Customer Services Officer-Accounts
a) Inserts the account number into the payroll system to manage monthly
deduction amount to be credited to this account.
b) Follows-up the balance of cash indemnity account whenever the balance
is below minimum balance set by the bank, credit the whole cash
indemnity amount after tax until it reaches the minimum balance set by
the bank.
9.3 Handling and Issuing of Cheque books
The Customer Services Officer/Maker
a) Receives the Cheque-requisition form from the customer; authenticates
the signature thereon and puts her/his initials on the space provided
thereof;
b) Forwards the Cheque-requisition form to Customer Service
Manager/Senior Customer Services Officer for further action.
Customer Service Manager/Senior Customer Services Officer-Accounts
a) Accepts the Cheque-requisition form from the Customer Services Officer/
Maker;
CATS Procedure | 128