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Revised CATS Procedure Dec.20161

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COMMERCIAL BANK OF ETHIOPIA December 1, 2016<br />

8.2 Authorization limit when the networked branch becomes<br />

Offline<br />

The customer may request branch services even when the branch becomes offline,<br />

due to failure in connection. Thus, the branch may entertain the request of the<br />

customer considering the availability of nearby and connected branch in the area by<br />

examining the trustworthiness of the customer, the branch shall serve the<br />

customer’s withdrawal request as per the following offline payment and collection<br />

limit;<br />

No. Authorized person Saving Current<br />

1.<br />

Customer Service Officer-<br />

Marker with Customer Service<br />

Manager<br />

account<br />

account<br />

Up to 6,000.00 Up to 10,000.00<br />

8.3 Authorization limit for Account receivable and expense<br />

For any amount of transaction passed to Account receivable and expense<br />

the referral shall be authorized on the system by Branch<br />

Manager/Customer service Manager. However, those transactions require<br />

approval from the concerned organ, when the approving limit is beyond<br />

the Branch Manager.<br />

<strong>CATS</strong> <strong>Procedure</strong> | 121

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