Revised CATS Procedure Dec.20161

COMMERCIAL BANK OF ETHIOPIA December 1, 2016
c) Identifies the customer and let the customer sign on the back of the
ticket, if the customer is an individual and requested payment in cash
;sign and send the document for cosign and approval;
d) Sign ,Post the transaction and sends the document for approval and
cosigning
e) Pays the customer in cash or in case of corporate customer /organization
,the proceeds of the Bankers’ cheque /CPO/shall be credited to an
account ;
Branch Controller
a) Receives and Checks the documents for completeness and accuracy:
b) Checks the transaction on the system;
c) Files and keeps the document in her/his custody
7.5.3.2. For lost and expired Bankers’ cheque
The Customer Service Manager (at the issuing or paying Branch in
which the customer maintains an account)
a) Receives application request from the payee or the purchaser in writing;
that the request has been signed by her or him, or sealed with an official
stamp, if the request was lodged by an organization;
b) the paying branch shall Inform in writing the issuing branch to stop the
Bankers’ cheque /CPO/If the request is lodged to the paying branch;
c) the issuing branch in any case shall stop the instrument when receiving
the request either from the branch or the customer by waving stop
payment charge in the system;
d) Receives explicit consent from the purchaser and undertaking from the
payee to safeguard the interest of the Bank as well as the purchaser’s in
case of any future eventualities if the applicant is the payee,
e) Receives undertaking and consent from the payee to safeguard it’s
interest in case of any future eventualities ,if the applicant is the
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