Revised CATS Procedure Dec.20161

30.01.2018 Views

COMMERCIAL BANK OF ETHIOPIA December 1, 2016 II. Effect payment presented through Special clearance with value greater than birr 200,000.00 Customer Service Officer-Back Maker a) Receives the CBE cheque with MT-103 attachment designed for Special cheque clearance; b) Verifies the other banks signature signed and authenticate the cheque presented and post the cheque in “Input MT103 Outward Remittances - Cheques “menu; c) Checks the genuineness and completeness of the cheque—that is, makes sure that the date on which it was written and the amount of money in both words and figures appear on it and that the cheque has been signed by the account holder and endorsed; d) Forwards the document and the cheque after writing ‘posted’ on the face of the cheque and sing on it, Sign on attachment by writing the time received; e) Forwards the document and the cheque to the checker for co-signing and/or authorization Customer Service Officer-Back Checker/Customer Service Manager a) Receives the Document and the cheque after posted by the customer service officer-back maker, cheque all the particulars inserted correctly on the transaction and Authorize the transaction on the EATS Menu amount in her/his authorization limit. b) Gives the originating bank copy to the other bank messenger. c) Forward the remaining document and the cheque to branch controller Branch Controller a) Receives the document and the cheque from Customer Service officer back maker and cheque against the transaction on the system. b) Keeps the document and the cheque under her/his custody. CATS Procedure | 103

COMMERCIAL BANK OF ETHIOPIA December 1, 2016 Customer Service Manager at ATS a) Approves outgoing MT 103 originated from branches and other organs of the CBE by prioritizing outstanding payments; 7.1.3 FCY Cheques (NR and NT) The Customer Services Officer/Maker a) Accepts the cheque and the ID card from the payee/the beneficiary; b) Checks the genuineness and completeness of the cheque—that is, makes sure that the date on which it was written and the amount of money in both words and figures appear on it and that the cheque has been signed by the account holder and endorsed; c) Identifies the customer on the back of the cheque; d) Authenticates the signature on the cheque and debits the appropriate customer’s account; e) Identifies and inputs the payee information , on system, if the amount is greater than the amount set by Ethiopian Financial Intelligence Center; currently it is 15,000 US Dollar or its equivalent currencies. f) Sends the referral to the Customer Services Officer-Checker/CSM for cheque values above his / her payment-authorization limit and pays the customer in cash after authorization; g) Affixes the stamp of the Customer Services Officer and puts her or his initials on the face of the cheque; h) Cross-checks the balance on the system against the cash on hand; and i) Hands over the cheque to the Branch Controller as soon as the transaction is completed. The Customer Services Officer/Checker/Customer Service Manager a) Checks the endorsement, the date that the cheque was drawn on, the amount of money in both words and figures, the signature of the person CATS Procedure | 104

COMMERCIAL BANK OF ETHIOPIA December 1, 2016<br />

Customer Service Manager at ATS<br />

a) Approves outgoing MT 103 originated from branches and other organs of<br />

the CBE by prioritizing outstanding payments;<br />

7.1.3 FCY Cheques (NR and NT)<br />

The Customer Services Officer/Maker<br />

a) Accepts the cheque and the ID card from the payee/the beneficiary;<br />

b) Checks the genuineness and completeness of the cheque—that is, makes<br />

sure that the date on which it was written and the amount of money in<br />

both words and figures appear on it and that the cheque has been signed<br />

by the account holder and endorsed;<br />

c) Identifies the customer on the back of the cheque;<br />

d) Authenticates the signature on the cheque and debits the appropriate<br />

customer’s account;<br />

e) Identifies and inputs the payee information , on system, if the amount is<br />

greater than the amount set by Ethiopian Financial Intelligence Center;<br />

currently it is 15,000 US Dollar or its equivalent currencies.<br />

f) Sends the referral to the Customer Services Officer-Checker/CSM for<br />

cheque values above his / her payment-authorization limit and pays the<br />

customer in cash after authorization;<br />

g) Affixes the stamp of the Customer Services Officer and puts her or his<br />

initials on the face of the cheque;<br />

h) Cross-checks the balance on the system against the cash on hand; and<br />

i) Hands over the cheque to the Branch Controller as soon as the<br />

transaction is completed.<br />

The Customer Services Officer/Checker/Customer Service Manager<br />

a) Checks the endorsement, the date that the cheque was drawn on, the<br />

amount of money in both words and figures, the signature of the person<br />

<strong>CATS</strong> <strong>Procedure</strong> | 104

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