Revised CATS Procedure Dec.20161

COMMERCIAL BANK OF ETHIOPIA December 1, 2016
d) Receives the letter of instruction after posted by the customer service
officer-back maker, check all the particulars inserted correctly on the
transaction and Authorize the transaction on the EATS Menu amount in
her/his authorization limit.
e) Forwards the letter of request to branch controller
Customer Service officer-Back Maker
a) Receives a letter of instruction from Customer Service Manager
b) Inputs the particulars on ‘Input MT103 Outward Remittance’ menu.
mandatory fields i.e. debit account, Ordering Customer, Beneficiary name
and account number, Account with institution, amount etc.) And if needed
additional fields like remittance information.
c) Makes sure about the inputted transaction details, he/she may hold it in
order to check for the 2nd time then commit.
d) Forwards the instruction letter after writing ‘posted’ on the face and sing
on it to the checker or to Branch controller if the amount is with her/his
desecration limit.
Customer service officer- back checker
a) Receives the letter of instruction after posted by the customer service
officer-back maker, check all the particulars inserted correctly on the
transaction and Authorize the transaction on the EATS Menu amount in
her/his authorization limit.
b) Forwards the letter of request to branch controller.
Branch controller
a) Checks the instruction letter against the transaction on the system.
b) Keeps the document under her/his custody.
CATS Procedure | 102