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Revised CATS Procedure Dec.20161

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COMMERCIAL BANK OF ETHIOPIA December 1, 2016<br />

c) Verifies the signature and authorize the transaction on the EATS; and<br />

d) Rejects the transaction on the system and returns the rejected cheques<br />

by specifying the valid reason before the standard time is elapsed to ATS<br />

(the physical cheque should be returned in the absence of the Cheque<br />

Truncation System);<br />

The Customer Services Officer/back office -checker at branch<br />

a) Approves the transaction on the system by verifying the signature and<br />

the genuineness and completeness of the check up to his/her approving<br />

limit;<br />

The Customer Service Manager at branch<br />

a) Approves the transaction on the system by verifying the signature and the<br />

genuineness and completeness of the cheque;<br />

The branch controller<br />

a) Checks the transaction for completeness and accuracy;<br />

7.1.2 High Value Payments<br />

I. Fund transfer request form CBE customer account to Other bank<br />

customer account<br />

Fund transfer request from CBE to other banks shall be handled when the<br />

conditions hereunder are fulfilled<br />

Customer Service Manager<br />

a) Receives instruction from the customer to transfer the fund from her/his<br />

account maintained with the branch to other bank branch;<br />

b) Checks all the particulars in the letter of application or the format<br />

designed for the purpose (Refer form CBE<strong>CATS</strong>108);<br />

c) Verifies the customer signature and forward to Customer Service officer–<br />

back maker.<br />

<strong>CATS</strong> <strong>Procedure</strong> | 101

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