Revised CATS Procedure Dec.20161

COMMERCIAL BANK OF ETHIOPIA December 1, 2016
Customer Account and Operation Officer at ATS
a) Receives CBE cheques collected from other banks from Senior Customer
account and Operation officer;
b) Sorts the cheques in the drawer branches and prepared summary report
in two copies for each branch and sign on it;
c) Dispatches the summary report with the cheques and retain the other
copy as a tracer;
d) Receives the returned cheques from Senior customer account and
Operation officer after rejection is done on the system , prepares “Form
A” for each bank for those cheques returned by the branches;
e) Submits all the returned cheques of other banks along with relevant
documents to Senior Customer Account and Operation Officer
The Senior Customer Services Officer – Accounts
The role of The Senior Customer Services Officer – Accounts in the absence of
cheque truncation system is presented hereunder:
a) Receives the cheques/Bankers’ cheques dispatched from ATS team after
checking against the summary report;
b) Balance the received cheques against the summary total and forward to
Customer Services Officer/Maker –Back Office
The Customer Services Officer/back office Maker at branch
a) Receives the cheques/Bankers’ cheques from the Senior Customer
Services Officer – Accounts for further processing (in the absence of
cheque truncation system);
b) Checks the genuineness and completeness of the cheque—that is, makes
sure that the date on which it was written and the amount of money in
both words and figures appear on it and that the cheque has been signed
by the account holder and endorsed;
CATS Procedure | 100