white_paper_on_data_protection_in_india_171127_final_v2
Compensation as a remedy as stipulated under Section 43A of the IT Act appears to be rather limited in its nature and scope. 867 In this regard, it is relevant to note that first, this provision is applicable only where a body corporate 868 fails to maintain and implement reasonable security practices and procedures. Consequently, Section 43A of the IT Act does not appear to impose any liability to pay compensation on a government body/public authority in case of breach of data protection obligations by such entities. Second, Section 43A of the IT Act appears to be applicable only when a body corporate has failed to maintain reasonable security practices and procedures as provided in an agreement between the parties concerned or as may be specified under any law for the time being in force, i.e., the SPDI Rules. It is unclear whether ―reasonable security practices and procedures‖ referred to in Section 43A of the IT Act includes the various obligations under the SPDI Rules or only the security practices and procedures specified in Rule 8 of the SPDI Rules. 869 Concomitantly, even where one or more other obligations under the IT Act is breached but there is no gain or loss in financial terms, Section 43A of the IT Act would not be attracted. 870 4.6 International Practices European Union Under the EU GDPR 871 , an individual who has suffered ―material or non-material‖ damage as a result of the infringement of the EU GDPR shall have the right to receive compensation from the data controller or data processor for the damage suffered. It has been specified that a data controller shall be liable for the damage caused by processing which infringes the EU GDPR and that a data processor shall only be liable where it has acted in violation of any obligation specifically applicable to data processors or has acted outside or contrary to any lawful instruction provided by the data controller. Further, court proceedings for exercising the right to receive compensation shall be brought before the competent courts in the Member States. 867 The use of Section 43A, IT Act appears to be rather limited. A majority of the jurisprudence in this regard appears to stem from orders passed by adjudicating officer in Maharashtra where cases pertain to fraudulent transactions from bank accounts on account of failure to maintain reasonable security practices and compensation may range from Rs. 5,000 to Rs. 40 lakhs. See Sreenidhi Srinivasan and Namrata Mukherjee, ‗Building An Effective Data Protection Regime‘, Vidhi Centre For Legal Policy 19 (January 2017) and also see Chander Kalani & Anr. v. State Bank of India & Ors., Complaint No. 1 of 2014, Adjudicating Officer (Maharashtra) Order dated 12 January 2015, available at: https://it.maharashtra.gov.in/Site/Upload/ACT/DIT_Adjudication_Chander%20Kalani_Vs_SBI_Ors- 12012015.PDF, (last accessed 21 November 2017) and Amit Dilip Patwardhan v. Bank of Baroda, Complaint No. 15 of 2013, Adjudicating Officer (Maharashtra) Order dated 30 December 2013, available at: https://it.maharashtra.gov.in/Site/Upload/ACT/DIT_Adjudicaton_AmitPatwardhan_Vs_BankOfBaroda- 30122013.PDF, (last accessed 21 November 2017). 868 Explanation (i) to Section 43A, IT Act defines ―body corporate‖ as any company and includes a firm, sole proprietorship or other association of individuals engaged in commercial or professional activities. 869 Sreenidhi Srinivasan and Namrata Mukherjee, ‗Building An Effective Data Protection Regime‘, Vidhi Centre For Legal Policy 19 (January 2017). 870 Sreenidhi Srinivasan and Namrata Mukherjee, ‗Building An Effective Data Protection Regime‘, Vidhi Centre For Legal Policy 19 (January 2017). 871 Article 82, EU GDPR. 198
United Kingdom As per the guidance 872 issued by the ICO, if an individual suffers damage where a data controller has breached the provisions of the UK DPA, the individual is entitled to claim compensation from the data controller. If an individual claims a certain amount as compensation, she will be required to demonstrate how the data controller‘s failure to comply with the UK DPA has resulted in her incurring that amount of damage or loss. This right can only be enforced through the courts. Moreover, a claim for compensation may be defended on the basis that the data controller took reasonable care in the circumstances to avoid breach. However, there are no guidelines on the level of compensation to be payable in this regard. Australia Under the Privacy Act, if the OAIC, upon investigation makes a finding of substantiated complaint that the organization has engaged in conduct that amounts to an interference with privacy, then the OAIC may, inter alia, declare that the complainant is entitled to a specified amount by way of compensation for any loss or damage suffered by reason of the act or practice which forms the subject matter of the complaint. 873 Further, any loss or damage as referred above includes injury to the feelings of the individual and humiliation suffered by the individual. 874 However, a determination made by the OAIC above is not binding or conclusive between the parties to the determination and separate proceedings are required to be initiated by the individual or the OAIC to enforce the latter‘s determination. 875 Canada Under PIPEDA, the court (to which the complainant has applied for hearing in respect of any matter in respect of which complaint was made to the Privacy Commissioner) may, inter alia, award damages to the complainant including damages for any humiliation that the complainant has suffered. 876 South Africa Under the POPI Act, a data subject or on the request of the data subject, the Information Regulator may institute a civil action for damages in a court having jurisdiction against the responsible organization for breach of the provisions of the POPI Act, whether or not there was intent or negligence on the part of the responsible party. The court may award payment which is just and equitable, including payment of damages as compensation for patrimonial 872 ICO, ‗Compensation‘ available at https://ico.org.uk/for-organisations/guide-to-data-protection/principle-6- rights/compensation/ (last accessed 20 October 2017). 873 Section 52, Privacy Act. 874 Section 52(1AB), Privacy Act. 875 Section 52(IB), Privacy Act. 876 Section 16(c), PIPEDA. 199
- Page 157 and 158: CHAPTER 2: ACCOUNTABILITY AND ENFOR
- Page 159 and 160: have been taken or that the data su
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- Page 167 and 168: ENFORCEMENT TOOLS 2.6 Introduction
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- Page 213 and 214: 4.11 Provisional Views 1. The law m
- Page 215 and 216: SCOPE AND EXEMPTIONS 1. Territorial
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- Page 241 and 242: 12. In cases where compensation cla
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Compensati<strong>on</strong> as a remedy as stipulated under Secti<strong>on</strong> 43A of the IT Act appears to be rather<br />
limited <strong>in</strong> its nature and scope. 867 In this regard, it is relevant to note that first, this provisi<strong>on</strong><br />
is applicable <strong>on</strong>ly where a body corporate 868 fails to ma<strong>in</strong>ta<strong>in</strong> and implement reas<strong>on</strong>able<br />
security practices and procedures. C<strong>on</strong>sequently, Secti<strong>on</strong> 43A of the IT Act does not appear<br />
to impose any liability to pay compensati<strong>on</strong> <strong>on</strong> a government body/public authority <strong>in</strong> case of<br />
breach of <strong>data</strong> protecti<strong>on</strong> obligati<strong>on</strong>s by such entities.<br />
Sec<strong>on</strong>d, Secti<strong>on</strong> 43A of the IT Act appears to be applicable <strong>on</strong>ly when a body corporate has<br />
failed to ma<strong>in</strong>ta<strong>in</strong> reas<strong>on</strong>able security practices and procedures as provided <strong>in</strong> an agreement<br />
between the parties c<strong>on</strong>cerned or as may be specified under any law for the time be<strong>in</strong>g <strong>in</strong><br />
force, i.e., the SPDI Rules. It is unclear whether ―reas<strong>on</strong>able security practices and<br />
procedures‖ referred to <strong>in</strong> Secti<strong>on</strong> 43A of the IT Act <strong>in</strong>cludes the various obligati<strong>on</strong>s under<br />
the SPDI Rules or <strong>on</strong>ly the security practices and procedures specified <strong>in</strong> Rule 8 of the SPDI<br />
Rules. 869 C<strong>on</strong>comitantly, even where <strong>on</strong>e or more other obligati<strong>on</strong>s under the IT Act is<br />
breached but there is no ga<strong>in</strong> or loss <strong>in</strong> f<strong>in</strong>ancial terms, Secti<strong>on</strong> 43A of the IT Act would not<br />
be attracted. 870<br />
4.6 Internati<strong>on</strong>al Practices<br />
European Uni<strong>on</strong><br />
Under the EU GDPR 871 , an <strong>in</strong>dividual who has suffered ―material or n<strong>on</strong>-material‖ damage as<br />
a result of the <strong>in</strong>fr<strong>in</strong>gement of the EU GDPR shall have the right to receive compensati<strong>on</strong><br />
from the <strong>data</strong> c<strong>on</strong>troller or <strong>data</strong> processor for the damage suffered. It has been specified that a<br />
<strong>data</strong> c<strong>on</strong>troller shall be liable for the damage caused by process<strong>in</strong>g which <strong>in</strong>fr<strong>in</strong>ges the EU<br />
GDPR and that a <strong>data</strong> processor shall <strong>on</strong>ly be liable where it has acted <strong>in</strong> violati<strong>on</strong> of any<br />
obligati<strong>on</strong> specifically applicable to <strong>data</strong> processors or has acted outside or c<strong>on</strong>trary to any<br />
lawful <strong>in</strong>structi<strong>on</strong> provided by the <strong>data</strong> c<strong>on</strong>troller. Further, court proceed<strong>in</strong>gs for exercis<strong>in</strong>g<br />
the right to receive compensati<strong>on</strong> shall be brought before the competent courts <strong>in</strong> the Member<br />
States.<br />
867 The use of Secti<strong>on</strong> 43A, IT Act appears to be rather limited. A majority of the jurisprudence <strong>in</strong> this regard<br />
appears to stem from orders passed by adjudicat<strong>in</strong>g officer <strong>in</strong> Maharashtra where cases perta<strong>in</strong> to fraudulent<br />
transacti<strong>on</strong>s from bank accounts <strong>on</strong> account of failure to ma<strong>in</strong>ta<strong>in</strong> reas<strong>on</strong>able security practices and<br />
compensati<strong>on</strong> may range from Rs. 5,000 to Rs. 40 lakhs. See Sreenidhi Sr<strong>in</strong>ivasan and Namrata Mukherjee,<br />
‗Build<strong>in</strong>g An Effective Data Protecti<strong>on</strong> Regime‘, Vidhi Centre For Legal Policy 19 (January 2017) and also see<br />
Chander Kalani & Anr. v. State Bank of India & Ors., Compla<strong>in</strong>t No. 1 of 2014, Adjudicat<strong>in</strong>g Officer<br />
(Maharashtra) Order dated 12 January 2015, available at:<br />
https://it.maharashtra.gov.<strong>in</strong>/Site/Upload/ACT/DIT_Adjudicati<strong>on</strong>_Chander%20Kalani_Vs_SBI_Ors-<br />
12012015.PDF, (last accessed 21 November 2017) and Amit Dilip Patwardhan v. Bank of Baroda, Compla<strong>in</strong>t<br />
No. 15 of 2013, Adjudicat<strong>in</strong>g Officer (Maharashtra) Order dated 30 December 2013, available at:<br />
https://it.maharashtra.gov.<strong>in</strong>/Site/Upload/ACT/DIT_Adjudicat<strong>on</strong>_AmitPatwardhan_Vs_BankOfBaroda-<br />
30122013.PDF, (last accessed 21 November 2017).<br />
868 Explanati<strong>on</strong> (i) to Secti<strong>on</strong> 43A, IT Act def<strong>in</strong>es ―body corporate‖ as any company and <strong>in</strong>cludes a firm, sole<br />
proprietorship or other associati<strong>on</strong> of <strong>in</strong>dividuals engaged <strong>in</strong> commercial or professi<strong>on</strong>al activities.<br />
869 Sreenidhi Sr<strong>in</strong>ivasan and Namrata Mukherjee, ‗Build<strong>in</strong>g An Effective Data Protecti<strong>on</strong> Regime‘, Vidhi Centre<br />
For Legal Policy 19 (January 2017).<br />
870 Sreenidhi Sr<strong>in</strong>ivasan and Namrata Mukherjee, ‗Build<strong>in</strong>g An Effective Data Protecti<strong>on</strong> Regime‘, Vidhi Centre<br />
For Legal Policy 19 (January 2017).<br />
871 Article 82, EU GDPR.<br />
198