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CIO & LEADER-Issue-10-January 2018 (1)

The cover story on CIO&Leader's January issue is a dive into the skills that CIOs are going to develop and hire in 2018

The cover story on CIO&Leader's January issue is a dive into the skills that CIOs are going to develop and hire in 2018

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Cover Story<br />

Skill I Plan To Hire in <strong>2018</strong><br />

<strong>2018</strong> is the year of mobility and analytics. IoT will also be a<br />

prime area of focus. Therefore, we will focused on hiring talent<br />

in these digital technologies. Cloud computing is set to continue<br />

on its high-velocity path as business shifts from legacy to<br />

cloud-based systems. We are also in the process of adopting<br />

digital business strategies. Additionally, I believe that the selection<br />

of the right partner is extremely important if you choose an<br />

outsourced model. It is because you're outsourcing your business,<br />

and therefore, it is a critical part of the <strong>CIO</strong>'s job today.<br />

Farhan Khan<br />

Head-IT<br />

Radico Khaitan<br />

Farhan's focus<br />

will be on<br />

hiring mobility,<br />

analytics and<br />

IoT talent<br />

Skills I Plan To Develop in <strong>2018</strong><br />

The changing technology dynamics warrant a new set of skills<br />

for a <strong>CIO</strong>. I believe that I wish to continue to develop my understanding<br />

of IT infrastructure and enterprise architecture. The<br />

<strong>CIO</strong> will have to showcase an intuitive understanding of finance,<br />

marketing, operations, HR as well as other functions. Additionally,<br />

I will also be looking at developing skills in business process<br />

reengineering, project management, and strategic planning.<br />

I believe that leading through that change is probably the<br />

most critical skill a <strong>CIO</strong> can possess.<br />

Glory Nelson<br />

Senior Vice President-IT<br />

Spice Jet<br />

Skill I Plan To Hire in <strong>2018</strong><br />

In <strong>2018</strong>, we will be focused on delivering an outstanding customer experience.<br />

However, getting UX skills is extremely hard. In order to do that,<br />

I will be hiring UX architects who play a critical role in understanding<br />

what the user expects from a product. A good UX specialist has a strong<br />

knowledge code, and should be well-versed in creating strategic plans<br />

that will help us improve overall customer experience.<br />

I will also be investing in hiring business consultants who are well-versed<br />

in business and technology. The other key area of skills investment will<br />

be broadly in Robotics Process Automation (RPA). As individual technology<br />

skills are very hard to find, we leverage partners who can provide advanced<br />

analytical and business intelligence skills in the RPA domain to eliminate a number<br />

of mundane and repetitive tasks.<br />

Skill I Plan To Develop in <strong>2018</strong><br />

Data science is a field that has constantly piqued my interest. Mining large<br />

amounts of structured and unstructured data to identify patterns can help an<br />

organization rein in costs, increase efficiencies, recognize new market opportunities<br />

and increase an organization's competitive advantage. I will also be seeking<br />

certifications in developing UX skills and RPA. The idea is to gain knowledge<br />

as we advance our deployments in these technologies.<br />

Developing<br />

know-how in<br />

robotics, data<br />

science and UX<br />

will be Glory's<br />

main focus in<br />

<strong>2018</strong><br />

20 <strong>CIO</strong>&<strong>LEADER</strong> | <strong>January</strong> <strong>2018</strong>

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