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EMAC 2012 PRELIMINARY PROGRAMME

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Friday, 25 May <strong>2012</strong>, 11:00-12:30<br />

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Mobile Online Shopping – One Shop, Three Doors To Enter: An Empirical Analysis On The Acceptance Of<br />

Different Ways To Shop Mobile<br />

Hanna Schramm Klein, University of Siegen<br />

Gerhard Wagner, University of Siegen<br />

Sascha Steinmann, University of Siegen<br />

Stefanie Schnütchen, University of Siegen<br />

Session 13.02: Pricing and Financial Issues in Marketing<br />

Session title:<br />

Bye bye group buying? An economic analysis of group buying as a marketing tool<br />

Hannes Huttelmaier, University of Hohenheim<br />

Markus Voeth, University of Hohenheim<br />

Uta Herbst, University of Tuebingen<br />

Pay What You Want Pricing: Does it Pay?<br />

Fernando Machado, Universidade Católica Portuguesa<br />

Rajiv Sinha, Arizona State University<br />

Marketing Strategies to Pirate Segments The Effects of Timing and Pricing of Sequentially Released Products<br />

Alexa Burmester, University of Hamburg<br />

Michel Clement, University of Hamburg<br />

Felix Eggers, Zeppelin University<br />

Session 14.10: Product and Brand Management<br />

Session title: Brand Equity & Brand Performance Themes<br />

Perceptual and Behavioural Dimensions: Measuring Brand Equity Consumer Based<br />

Paula Rodrigues, Lusíada University of Porto<br />

Francisco Vitorino Martins, Faculdade Economia Porto<br />

Revisiting brand equity: Evidence from three European countries<br />

George Christodoulides, Henley Business School University of Reading<br />

John W. Cadogan, Loughborough University<br />

Cleopatra Veloutsou, University of Glasgow<br />

Leslie de Chernatony, Università della Svizzera Italiana and Aston Business School<br />

Brand equity - how is it affected by critical incidents and what moderates the effect<br />

Sven Tischer, Humboldt-University of Berlin<br />

Lutz Hildebrandt, Humboldt-University of Berlin<br />

Session 15.05: Relationship Marketing<br />

Session title: Customer-Company Interaction<br />

Stereotypes about service jobs and their impact on interpersonal relationships<br />

Max Bienfait, FUSL - Saint-Louis University<br />

Alain Decrop, Facultés universitaires Notre Dame de la Paix<br />

Complaint Management: Which efforts to satisfy the complainers: the role of relationship quality?<br />

William Sabadie, Saint-Etienne Jean Monnet University<br />

Lars Meyer-Waarden, IAE Business School University Toulouse<br />

<strong>EMAC</strong> <strong>2012</strong> – Program 65

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