Pharmacy Continence Care - Bladder and Bowel Website

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1.4.3 Trainers’ manual 1.4.4 Flip chart 1.4.5 Actions to Promote Continence Care Checklist 1.4.6 Setting up the training session—advice sheet for trainers 1.5 Consumer materials 1.6 Training evaluation survey 1.7 Pharmacy initial questionnaire (PIQ) 1.8 Pharmacy exit questionnaire (PEQ) 1.9 Consumer survey Appendix 2: Mapping of the Content of the National Pharmacy Assistant Standards to PCCP Learner Activities Appendix 3: Relevant QCPP standards 3.1 Pharmacy Design & Environment PDE-3 3.2 Pharmacist Only & Pharmacy Medicines POP 3.3 Professional Practice: Health Promotion PPS-1 3.4 Professional Practice: Patient Counselling PPS-4 3.5 Making Stock Easy to Purchase: Sensitive Merchandise STO-12 Appendix 4: Summary and Results of Literature Review and Training Materials 4.1 PCCP Stage 1 – Literature Review Extracts & Summary 4.1.1 Health seeking behaviour 4.1.2 Identification of people with incontinence 4.1.3 Continence management in the community 4.1.4 Health role of pharmacists 4.1.5 Counselling 4.1.6 Utilisation of health promotion opportunities 4.1.7 Pharmacists and health promotion 4.1.8 Consumer views of community pharmacists 4.1.9 Best practice 4.1.10 Pharmacy care in other disease states 4.2 Summary of relevant training and information resources Final Report vii NOVA Public Policy Pharmacy Continence Care Project
Glossary of Acronyms CATI computer assisted telephone interview CFA Continence Foundation of Australia CQI Continuous Quality Improvement EAG Expert Advisory Group IIQ Incontinence Impact Questionnaire PCCP Pharmacy Continence Care Project PEQ Pharmacy Exit Questionnaire PIQ Pharmacy Initial Questionnaire QCPP Quality Care Pharmacy Program Final Report viii NOVA Public Policy Pharmacy Continence Care Project
Page 1 and 2: NOVA Public Policy A registered bus
Page 3 and 4: • Abena-Sanicare, contracted by N
Page 5 and 6: CONTENTS Glossary of Acronyms .....
Page 7: Figure 11: Pharmacy responses to PI
Page 11 and 12: Program was based on assessment of
Page 13 and 14: o CQI points through the QCPP for c
Page 15 and 16: materials, the Pharmacist Training
Page 17 and 18: • evaluation of the pilot program
Page 19 and 20: 2 METHODOLOGY The methodology for t
Page 21 and 22: Consumer recruitment was part of th
Page 23 and 24: methodology that assessed the pilot
Page 25 and 26: 3 IMPLEMENTATION OF THE PILOT PROGR
Page 27 and 28: ased on either their customer popul
Page 29 and 30: • self-paced using the CD-ROM/web
Page 31 and 32: focus was on embedding the practice
Page 33 and 34: and faxed newsletter, of an extensi
Page 35 and 36: prior to training (PIQ) and the sam
Page 37 and 38: Level of knowledge and level of con
Page 39 and 40: 45% 40% 35% 30% 25% 20% 15% 10% 5%
Page 41 and 42: 80% 70% 60% 50% 40% 30% 20% 10% 0%
Page 43 and 44: Average of responses 100 90 80 70 6
Page 45 and 46: Average rating on a four point scal
Page 47 and 48: maternal health services and the Co
Page 49 and 50: 4.2.7 Changes in pharmacy behaviour
Page 51 and 52: predetermined training calendar: mo
Page 53 and 54: measures impact of incontinence on
Page 55 and 56: In the follow-up survey, there was
Page 57 and 58: • Did not find incontinence clini
Page 59 and 60:
Her mother’s dementia, coupled wi
Page 61 and 62:
pharmacy staff report increased con
Page 63 and 64:
period with a national recruitment
Page 65 and 66:
o of a data base of training partic
Page 67 and 68:
health education and working in par
Page 69 and 70:
6 RECOMMENDATION AND IMPLEMENTATION
Page 71 and 72:
7 BIBLIOGRAPHY Adair, G., (1984). T
Page 73:
Rosenstock, I. M. (1974). Historica
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