Pharmacy Continence Care - Bladder and Bowel Website

80%
70%
60%
50%
40%
30%
20%
10%
0%
Q22. On scale from 1 to 5, where 5 is excellent and 1 is basic, how do you
rate your current level of knowledge about incontinence.
8.16%
3.13%
32.65%
0.00%
38.78%
1 2 3 4 5
Figure 21: Pharmacy responses to PIQ and PEQ Question 22 – rating of current level of
knowledge about incontinence
These results indicate that at the least, the training improved the confidence of all
participants in their own level of knowledge of continence issues. This would indicate a high
degree of success for the training program and its components.
4.2.2 Evaluation of the Training Program Survey
Of the 45 pharmacies that completed the training, training evaluation forms were received
from 38 participants, representing 29 pharmacies.
Respondents were asked to indicate, as a percentage amount, their level of knowledge and
skills in relation to providing continence care services before and after the training. The
average “before” response was 40.5 compared with average “after” response of 74.7. This
was a significant increase. Figure 22 indicates the distribution of before and after responses.
Number of responses
Rating of knowledge and skills before and after
training
20
15
10
5
0
30 40 50 60 70 80 90 100
Percentage
9.38%
Final Report
28
NOVA Public Policy
Pharmacy Continence Care Project
20.41%
71.88%
0.00%
15.63%
PIQ
PEQ
Before responses
After response
Figure 22: Pharmacies’ rating of knowledge and skills before and after training
The responses to questions relating to overall satisfaction, degree to which the training
program met expectations and the perceived usefulness of the Program in assisting in
providing better continence care services to customers were analysed according to:
• type of training provided