Pharmacy Continence Care - Bladder and Bowel Website

2 METHODOLOGY
The methodology for the second stage of the PCCP included the following seven elements
summarised here. Appendix 1 provides further detail.
Element 1 – Project Inception
During this initial phase, members of the project team met with the project manager and
finalised the project plan.
Element 2 – Desk Research
Members of the project team:
• reviewed and refined the Pharmacy Continence Care Program module developed in Stage
1 of the Project
• conducted a review of the commissioned literature review on incontinence (see Appendix
4)
• reviewed the results and findings of the Hunter Continence Awareness project
• reviewed other relevant literature, materials and programs
• consulted stakeholders by telephone or face-to-face interview, using a semi-structured
interview schedule
• reviewed and refined the Pharmacy Continence Care Program module developed in Stage
1 of the Project
• assessed and modified the GP education and training materials, “Tackling Urinary
Incontinence in the Community” 1 developed by Assoc. Professor Richard Millard, in
conjunction with the Expert Panel to the project and with reference to the literature
review undertaken in Stage 1 of the project
• designed the training materials and program for the project using the results of the
literature review, the review of the PCCP module, the education and training materials
for GPs, and relevant other information and training information.
Element 3 – Implementation of the Pilot Program
The desk research element of the project proceeded in parallel with element 3,
Implementation of the Pilot Program, which comprised the recruitment of the research
sample of participating pharmacies, and consultation with stakeholders on pharmacy,
consumer issues and continence care information relevant to the project.
The project team and the project Expert Panel initially workshopped the barriers to, and the
facilitators and resources for, the implementation of the program and this work guided the
strategies developed to recruit pharmacies, train pharmacy staff, and recruit consumers to
an evaluation component of the Program.
Recruitment of pharmacies entailed development of a recruitment strategy for a target
number, range and spread of pharmacies across Australia. Pharmacy Guild of Australia
communications and publications were used to attract pharmacies across Australia to
participate in the Program.
1 Millard R, 2004: Tackling Urinary Incontinence in the Community. CD ROM and text.
Final Report
6
NOVA Public Policy
Pharmacy Continence Care Project