Enabling Landscapes: INTERHOLCO's Sustainability Report 2017

Responsible marketing and sales
We develop and contribute best practices to our industry and report transparently on our
progress, to earn trust in our brand, products and company. In particular, we are committed
to:
• representing our wood products and their characteristics in written, sound and visual
presentations, so as not to mislead consumers
• using reliable technical and scientific sources in our communication
• engaging external experts to provide advice on best practices and best products and to
independently verify Interholco’s efforts.
We contribute to the initiatives of a number of international timber- and sustainability-related
associations, such as ATIBT, FSC, PEFC and STTC, with whom we share coherent
approaches and messages.
Product safety
No pesticides or fertilizers are used in our natural
forest management. Non-toxic
components/adhesives are used in our wood
processing facilities. No highly hazardous pesticides
are used, as listed by FSC in its Pesticides policies
and standards and as listed by WHO (Annex 1A, 1b),
the Stockholm and Rotterdam conventions. Our
certification requires compliance with the FSC
pesticides policy, which includes using Integrated
Pest Management if applicable.
Product quality
We verify the quality of our products through detailed internal control-mechanisms and
specific certificates, such as CTB-LCA for finger-jointed wood.
Since 2012, an accurate quality control system has been put into place at our production
site, in the Republic of Congo. Our customers appreciate consistent quality over time, which
makes our brand stand out. At the same time, this builds our personnel’s competence, to
produce according to a set of standards and characteristics/criteria.
68 SUSTAINABILITY REPORT 2017 INTERHOLCO