CIO & LEADER-November 2017 (1)

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INTERVIEW 04-05 Manufacturing of tomorrow is smart manufacturing INSIGHT 12-13 Good news for India; Internet freedom remains stable in 2017 14-15 7 trends driving enterprise IT transformation 20-21 How will digitalization transform jobs: A trade view by UNCTAD preparedness of Indian enterprises 26-27 2018 top 10 BI/ Analytics trends OPINION 32-33 Peanut butter and jelly FEATURE 34-40 15 books for the IT leader's bookshelf? www.cioandleader.com MANAGEMENT Managing Director: Dr Pramath Raj Sinha Printer & Publisher: Vikas Gupta EDITORIAL Managing Editor: Shyamanuja Das Associate Editor: Shubhra Rishi Content Executive-Enterprise Technology: Dipanjan Mitra DESIGN Sr Art Director: Anil VK Art Director: Shokeen Saifi Visualisers: NV Baiju & Manoj Kumar VP Lead UI/UX Designer: Shri Hari Tiwari Sr Designers: Charu Dwivedi, Haridas Balan & Peterson PJ SALES & MARKETING Director-Community Engagement for Enterprise Technology Business: Sachin Mhashilkar (+91 99203 48755) Brand Head: Vandana Chauhan (+91 99589 84581) Assistant Product Manager-Digital: Manan Mushtaq Community Manager-B2B Tech: Megha Bhardwaj Community Manager-B2B Tech: Renuka Deopa Associate-Enterprise Technology: Abhishek Jain Assistant Brand Manager-B2B Tech: Mallika Khosla Regional Sales Managers South: Ashish Kumar (+91 97407 61921) North: Deepak Sharma (+91 98117 91110) West: Prashant Amin (+91 98205 75282) Ad Co-ordination/Scheduling: Kishan Singh PRODUCTION & LOGISTICS Manager Operations: Rakesh Upadhyay Asst. Manager - Logistics: Vijay Menon Executive Logistics: Nilesh Shiravadekar Logistics: MP Singh & Mohd. Ansari OFFICE ADDRESS Nine Dot Nine Mediaworx Pvt Ltd 121, Patparganj, Mayur Vihar, Phase - I Near Mandir Masjid, Delhi-110091 Published, Printed and Owned by Nine Dot Nine Mediaworx Private Ltd. Published and printed on their behalf by Vikas Gupta. Published at 121, Patparganj, Mayur Vihar, Phase - I, Near Mandir Masjid, Delhi-110091, India. Printed at Tara Art Printers Pvt Ltd., A-46-47, Sector-5, NOIDA (U.P.) 201301. Editor: Vikas Gupta November 2017 | CIO&LEADER 3

INTERVIEW "Manufacturing of tomorrow is smart manufacturing" Monica Menghini, Executive Vice President & Chief Strategy Officer, Dassault Systèmes provides a glimpse in to manufacturing in India and the role of CIO, CTO and CDO How is the Indian manufacturing evolving? To me, manufacturing is probably the part of the value stream of the industry that has been the least innovative unlike design engineering. The sales force of the world is changing. The way we manage sales and marketing is changing. However, in manufacturing, not a lot has changed since the 19th century. We started automating processes just 30 years ago with robotics and assembling things. The reality is that the manufacturing of tomorrow is smart manufacturing. I see that everyone in the world is at the same level – still trying to understand. It is a difficult question to answer since I'm unsure of India's positioning from a manufacturing point of view. Take Siemens' example; They talk about manufacturing 4.0 and automation, which was already invented 30 years ago. Globally, things have moved from mechanical manufacturing to automation. In India, however, you have the same mix; you have some of the industry that's still into mechanical assembly while others are automating their processes while others are still in the process of investigating or experimenting industrial IoT. What is the role of the CIO in a manufacturing setup? In your opinion, how should the CIO go about choosing the right IT solution for his/her manufacturing setup? Today the biggest tip for a CIO is citing the frog and the prince charming analogy. A point solution can be effective but it is not scalable and is not capable in the long-term to transform the shop floor operation into a manufacturing set up that is humanized and highly intuitive in terms of collecting IoT information. So they need to start defining or giving the enterprises their definition of success. Most of the time, the CIO, and each one of us is actually trying to find a solution. Instead they should start by asking when to involve the partner in the long-term. The reason for purchasing a point solution is that there is a mentality that a platform is difficult to be adopted by a manufacturing organization. For a CIO to choose the best, he/she needs a product that is going to last them for the next 20 years. I think that there are forward thinkers who are capable of keeping the things in a way that idon't disturb the day to day working of the organization. Thereofore, it depends on the CIO's vision and mission for the organization. The second tip for the CIO is to become a business manager because the reality is that the technology is not useful unless there's a business ROI associated with it.. In terms of profits, there is no certainty in terms of production or time to market. Therefore, the business executive is responsible for the execution of the project and therefore, possesses a different perspective. he/she thinks differently and at the end, the best of the market could think differently from a technological mind would have foreseen. In India, a new role is emerging. The Chief Digital Officer (CDO) is responsible for all types of digital initiatives in the organization. Do you see these roles collaborating with the rest of the organization to define the strategy for digital transformation in their enterprises? It depends on the CDO whether he is part of the executive committee of the company. The titles can differ; so can the responsibilities. These roles, whether it is the CDO or CTO or CTDO, all report into the CIO, and sometimes 4 CIO&LEADER | November 2017

INTERVIEW<br />

"Manufacturing<br />

of tomorrow<br />

is smart<br />

manufacturing"<br />

Monica Menghini, Executive Vice President<br />

& Chief Strategy Officer, Dassault Systèmes<br />

provides a glimpse in to manufacturing in<br />

India and the role of <strong>CIO</strong>, CTO and CDO<br />

How is the Indian<br />

manufacturing evolving?<br />

To me, manufacturing is probably<br />

the part of the value stream of the<br />

industry that has been the least<br />

innovative unlike design engineering.<br />

The sales force of the world is<br />

changing. The way we manage sales<br />

and marketing is changing. However,<br />

in manufacturing, not a lot has<br />

changed since the 19th century.<br />

We started automating processes<br />

just 30 years ago with robotics and<br />

assembling things. The reality is<br />

that the manufacturing of tomorrow<br />

is smart manufacturing. I see that<br />

everyone in the world is at the same<br />

level – still trying to understand.<br />

It is a difficult question to answer<br />

since I'm unsure of India's positioning<br />

from a manufacturing point of<br />

view. Take Siemens' ex<strong>amp</strong>le; They<br />

talk about manufacturing 4.0 and<br />

automation, which was already<br />

invented 30 years ago. Globally,<br />

things have moved from mechanical<br />

manufacturing to automation. In<br />

India, however, you have the same<br />

mix; you have some of the industry<br />

that's still into mechanical assembly<br />

while others are automating their<br />

processes while others are still<br />

in the process of investigating or<br />

experimenting industrial IoT.<br />

What is the role of the <strong>CIO</strong><br />

in a manufacturing setup?<br />

In your opinion, how should<br />

the <strong>CIO</strong> go about choosing the<br />

right IT solution for his/her<br />

manufacturing setup?<br />

Today the biggest tip for a <strong>CIO</strong> is citing<br />

the frog and the prince charming<br />

analogy. A point solution can be<br />

effective but it is not scalable and is<br />

not capable in the long-term to<br />

transform the shop floor operation<br />

into a manufacturing set up that is<br />

humanized and highly intuitive in<br />

terms of collecting IoT information. So<br />

they need to start defining or giving<br />

the enterprises their definition of<br />

success. Most of the time, the <strong>CIO</strong>, and<br />

each one of us is actually trying to find<br />

a solution. Instead they should start<br />

by asking when to involve the partner<br />

in the long-term.<br />

The reason for purchasing a<br />

point solution is that there is a<br />

mentality that a platform is difficult<br />

to be adopted by a manufacturing<br />

organization. For a <strong>CIO</strong> to choose<br />

the best, he/she needs a product that<br />

is going to last them for the next 20<br />

years. I think that there are forward<br />

thinkers who are capable of keeping<br />

the things in a way that idon't<br />

disturb the day to day working of the<br />

organization. Thereofore, it depends<br />

on the <strong>CIO</strong>'s vision and mission for<br />

the organization. The second tip<br />

for the <strong>CIO</strong> is to become a business<br />

manager because the reality is that the<br />

technology is not useful unless there's<br />

a business ROI associated with it.. In<br />

terms of profits, there is no certainty in<br />

terms of production or time to market.<br />

Therefore, the business executive is<br />

responsible for the execution of the<br />

project and therefore, possesses a<br />

different perspective. he/she thinks<br />

differently and at the end, the best of<br />

the market could think differently<br />

from a technological mind would<br />

have foreseen.<br />

In India, a new role is<br />

emerging. The Chief<br />

Digital Officer (CDO) is<br />

responsible for all types of<br />

digital initiatives in the<br />

organization. Do you see these<br />

roles collaborating with the<br />

rest of the organization to<br />

define the strategy for digital<br />

transformation in their<br />

enterprises?<br />

It depends on the CDO whether he<br />

is part of the executive committee of<br />

the company. The titles can differ; so<br />

can the responsibilities. These roles,<br />

whether it is the CDO or CTO or CTDO,<br />

all report into the <strong>CIO</strong>, and sometimes<br />

4 <strong>CIO</strong>&<strong>LEADER</strong> | <strong>November</strong> <strong>2017</strong>

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