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C&L October 2017_LR (5)

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Vishal Salvi, Infosys<br />

Interview<br />

think that people should realise that's<br />

the change. In fact it was always there<br />

but it is now more fundamental now<br />

that people realise that you know you<br />

are accountable and you need to make<br />

sure that a business case needs to be<br />

presented. It is also about making sure<br />

that you are also accountable to get<br />

maximum return on investment.<br />

What is the importance of<br />

vendors collaboration in<br />

security and how does that<br />

impact the solutions that you<br />

choose within your<br />

organisation or for your<br />

organisation? Isn't<br />

collaboration essential for the<br />

new threats that are emerging<br />

in the enterprises?<br />

Generally speaking, you know<br />

most of the vendors have a closed<br />

approach towards their solutions<br />

and how they would want to bring<br />

them to the market. That definitely<br />

is a problem. Every security vendor<br />

has his own standard and strategy.<br />

And they haven't really been able to<br />

come together and create a common<br />

architecture and a common standard<br />

which the world will benefit. We<br />

obviously have challenges in the<br />

bureaucracy and the processes and<br />

practitioners also. So all these are<br />

loopholes which are exploited by<br />

cyber criminals who don’t have any<br />

processes that are very cohesive.<br />

As practitioners you have to do the<br />

best with what you have. For ex<strong>amp</strong>le,<br />

we invest in engineering, orchestration,<br />

and automation; so there is hope. But<br />

not many organisations are able to do<br />

that. We are able to do it but not many<br />

organisations are able to that and<br />

therefore, there is always a struggle in<br />

terms of depending on an external party<br />

to come and deliver that value.<br />

What are the top 3 things<br />

on your agenda in 2020<br />

as far as security is<br />

concerned?<br />

I think this year has largely been<br />

in terms of investing and building<br />

capabilities. We are actually embarking<br />

on a journey of operational excellence<br />

and making sure that every single<br />

control that has been invested on is<br />

actually delivering the value for the<br />

buck right. There are four important<br />

objectives: The first one is to build a<br />

team which will give assurance to our<br />

clients about security of their data<br />

and business that they are entrusting<br />

on us. The second objective is to<br />

constantly improve the efficiency and<br />

effectiveness of the controls that we<br />

have deployed. The third objective is<br />

to ensure that people remain calm and<br />

composed when you respond to cyber<br />

events and cyber incident that happen<br />

to your organisation so that you not<br />

only contain, but also recover from<br />

them quickly. The fourth objective is to<br />

build a security culture. At Infosys, we<br />

have various tools and methodologies<br />

along with the maturity models<br />

that we have defined, both of which<br />

focus on the improvements as well as<br />

operational excellence, and every year,<br />

we revisit ourselves and constantly<br />

evolve to deliver the value that our<br />

customers expect from us.<br />

<strong>October</strong> <strong>2017</strong> | CIO&LEADER<br />

19

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