Keswick Guide 2018

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Choosing Accommodation Keswick offers a wide diversity of places to stay to suit all ages, tastes and pockets. Keswick Tourism Association's website offers a large selection of accommodation in guest houses, B&Bs, stylish hotels, pubs and farmhouses. For those seeking an independent holiday there are self catering cottages and apartments, static caravans, camping barns, yurts, pods, luxury lodges and holiday parks as well as camp sites to pitch your own tent or caravan. Wherever you choose to stay, be sure to book through visitkeswick.com where bookings are commission free. Keswick Tourism Association The association that publishes this Guide is the independent local organisation promoting Keswick and the surrounding area as a holiday destination. It represents members from all sizes and types of tourism establishments and is committed to high standards of customer satisfaction. All bookings made through our website, VisitKeswick.com, are completely commission free meaning that 100% of the money you pay goes direct to the accommodation provider. Accommodation Accommodation featured in this guide has been assessed to the National Quality Assurance standards – star rated schemes, assessed under our local initiative – Quality Cumbria, has signed the Keswick Tourism Quality Accommodation Charter or are Awaiting Inspection. There are two national assessing bodies, VisitEngland and the AA. Both work to National Quality Assurance standards and use independent, impartial assessors. Properties are given a quality rating of 1-5 stars and show the Enjoy England Quality Rose logo (VisitEngland) or AA logo. These quality ratings indicate the overall accommodation standard, cleanliness, ambience, hospitality, service and quality of food. The higher the star rating, the higher the quality and the greater the range of facilities and services offered. Star ratings are also accompanied by a category which describes the assessment criteria and includes Hotels, B&B’s, Self Catering, Hostels and Holiday Parks. For example, a four star hotel will have greater levels of service and facilities than a four star B&B. Accolades VisitEngland give Gold and Silver awards to hotels and guest accommodation that not only achieve their overall rating but also provide exceptional quality throughout; particularly in service and hospitality. The AA Gold Stars are awarded to the very best of Guest Accommodation within the three, four and five star ratings. The AA give red stars to select hotels in each star grading. These are awarded ‘Inspectors’ Choice’ status. AA inspected restaurants are given Rosettes (one to five) annually for the quality of their food. Visitor attractions displaying this sign have been assessed by VisitEngland for the standard of customer care, hospitality and service as well as the standard of the toilets, shop and cafe, where applicable. Quality Cumbria & Superior Award In addition to VisitEngland and AA ratings, you will also see the Quality Cumbria logo in this guide. Quality Cumbria is a local assessment initiative in partnership with VisitEngland. Although not star rated it is accredited to ensure that accommodation meets National Quality Assurance Standards and should be clean, pleasant and comfortable. For more information about Quality Cumbria call 01539 822222. 34 visitkeswick.com
Accessibility To plan the perfect stay, discuss your needs with the chosen establishment before making your booking. Keswick offers opportunities for disabled visitors to enjoy all aspects of this unique area. Accommodation providers, restaurants and attractions may cater for disabled visitors and accommodate specific requirements. All accommodation will have an Access or Accessibility Statement. This is a written, clear, accurate and honest description of the facilities and services available. It will help you make an informed decision about whether that business can meet your needs. Compliments, Comments and Concerns We welcome feedback about your visit to Keswick. Should a problem arise during your stay, whenever possible, discuss it with the management of the property first. The problem may be rectified without delay. If this doesn’t work, professional advice is available from a variety of sources. For contact details please visit visitkeswick.com or call Keswick Tourism on 017687 75738. Fairtrade Keswick has been a Fairtrade Town since 2005. Particularly strong support for Fairtrade comes from the accommodation sector in which there are more self-catering properties, guest houses, hotels and hostels offering Fairtrade tea and coffee (and often more) to their guests than in any other comparable tourist centre in the country. To find out more, look on the KTA website for businesses flagging FT, or go to: fairtradekeswick.org.uk – Please note – Entries in this guide have been compiled by Keswick Tourism Association from information supplied by its members in Summer 2017. Whilst every effort has been made to ensure the information was correct at time of going to press, Keswick Tourism Association can accept no responsibility for any changes, errors and omissions, nor for any inconvenience arising thereof. Guide Published By Keswick Tourism Association, 50 Main St, Keswick, Cumbria, CA12 5JS. 017687 75738 / info@keswick.org / visitkeswick.com Photography Photographs in the editorial section of the brochure are from the picture library of the Keswick Tourism Association, its members and local photographers. Karen Mullarkey Stuart Holmes – lakespanorama.co.uk Front Cover – Neil Pritt Forestry Commission The Highfield and The George Thanks to the many visitors to the town who have submitted photos for use both in the Guide and online. visitkeswick.com 35
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Page 5 and 6: Keswick on Derwentwater - The Hub o
Page 7 and 8: 05 06 - A quote from an old guide -
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Page 23 and 24: “Your Keswick” #keswickreallake
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Keswick Guide 2018

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