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Keswick Guide 2018

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Choosing<br />

Accommodation<br />

<strong>Keswick</strong> offers a wide diversity of places to stay to suit all ages, tastes<br />

and pockets. <strong>Keswick</strong> Tourism Association's website offers a large selection<br />

of accommodation in guest houses, B&Bs, stylish hotels, pubs<br />

and farmhouses.<br />

For those seeking an independent holiday there are<br />

self catering cottages and apartments, static caravans,<br />

camping barns, yurts, pods, luxury lodges and holiday<br />

parks as well as camp sites to pitch your own tent or<br />

caravan.<br />

Wherever you choose to stay, be sure to book through<br />

visitkeswick.com where bookings are commission free.<br />

<strong>Keswick</strong> Tourism Association<br />

The association that publishes this <strong>Guide</strong> is the<br />

independent local organisation promoting <strong>Keswick</strong><br />

and the surrounding area as a holiday destination.<br />

It represents members from all sizes and types of<br />

tourism establishments and is committed to high<br />

standards of customer satisfaction. All bookings made<br />

through our website, Visit<strong>Keswick</strong>.com, are completely<br />

commission free meaning that 100% of the money<br />

you pay goes direct to the accommodation provider.<br />

Accommodation<br />

Accommodation featured in this guide has been assessed<br />

to the National Quality Assurance standards – star rated<br />

schemes, assessed under our local initiative – Quality<br />

Cumbria, has signed the <strong>Keswick</strong> Tourism Quality<br />

Accommodation Charter or are Awaiting Inspection.<br />

There are two national assessing bodies, VisitEngland<br />

and the AA. Both work to National Quality Assurance<br />

standards and use independent, impartial assessors.<br />

Properties are given a quality rating of 1-5 stars and<br />

show the Enjoy England Quality Rose logo (VisitEngland)<br />

or AA logo.<br />

These quality ratings indicate the overall accommodation<br />

standard, cleanliness, ambience, hospitality, service and<br />

quality of food.<br />

The higher the star rating, the higher the quality and<br />

the greater the range of facilities and services offered.<br />

Star ratings are also accompanied by a category which<br />

describes the assessment criteria and includes Hotels,<br />

B&B’s, Self Catering, Hostels and Holiday Parks.<br />

For example, a four star hotel will have greater levels of<br />

service and facilities than a four star B&B.<br />

Accolades<br />

VisitEngland give Gold and Silver awards to hotels and<br />

guest accommodation that not only achieve their overall<br />

rating but also provide exceptional quality throughout;<br />

particularly in service and hospitality.<br />

The AA Gold Stars are awarded to the very best of Guest<br />

Accommodation within the three, four and five star<br />

ratings. The AA give red stars to select hotels in each<br />

star grading. These are awarded ‘Inspectors’ Choice’<br />

status. AA inspected restaurants are given Rosettes<br />

(one to five) annually for the quality of their food.<br />

Visitor attractions displaying this sign have been<br />

assessed by VisitEngland for the standard of customer<br />

care, hospitality and service as well as the standard of<br />

the toilets, shop and cafe, where applicable.<br />

Quality Cumbria & Superior Award<br />

In addition to VisitEngland and AA ratings, you will<br />

also see the Quality Cumbria logo in this guide.<br />

Quality Cumbria is a local assessment initiative in<br />

partnership with VisitEngland. Although not star<br />

rated it is accredited to ensure that accommodation<br />

meets National Quality Assurance Standards and<br />

should be clean, pleasant and comfortable.<br />

For more information about Quality Cumbria call<br />

01539 822222.<br />

34 visitkeswick.com

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