Hello from Tradelinens

Why work with 

Tradelinens Ltd? 

www.tradelinens.co.uk +44 (0)1442 843769 3

Ethics – 

As the first UK trade linen members of the Better Cotton 

Initiative, we work with carefully selected partner manufacturers 

who support our ethos and sponsor of education and training 

programmes in India and Pakistan; rest assured our ethical 

trading programme is championed at the very highest level 

within the business. 

Luxury – 

The very best products of their kind, inspired by our 

experience and crafted with exceptional attention to detail. 

Quality – 

Traditional craftsmanship blended with the finest ingredients, 

all created with a personal service from start to finish. 

Pedigree – Led by two passionate textile experts with a combined 

70 years of experience. Consultants and suppliers to the 

luxury hospitality sector with an enviable client list of 

iconic 5* properties. 

Service – 

Exceptional attention to thoughtful details from 

product to delivery


We are trusted 

the world over to 

provide a great 

night’s sleep.


The definition 

of luxury is 

changing globally 

and you can trust 

us to deliver

“ 

Luxury consumers continue to reassess their values 

and are increasingly focused on getting the most out 

of life. Luxury travel has entered a new phase, in 

which conspicuous consumption is giving way to 

conscientious consumption as well as a desire for 

wellbeing and luxury “experiences”. 

Global Luxury Travel Trends Report 

Euromonitor International 2017 


‘The paired back hotel’ was Forbes number 1 emerging trend for luxury 

hospitality, who predict a new definition of luxury is on the cards. 

“ 

Gone is old-school opulence – overblown, fussy 

and formal – and in is a pared-back approach 

that focuses on pampering and soothing the 

senses. Contemporary chic these days means less 

is more. That’s not to say, however, that comfort 

will be skimped on - importantly, what is on offer 

is of the very best quality. 

Forbes 2017


Our portfolio of iconic 5* clients 

spans the world 

Our reputation in the industry 

has meant that we’ve been 

recommended and introduced to 

international hotels that put their 

guests’ experience top of 

their agenda. 

Top hotels, whatever their size, 

differentiate themselves from ‘run of 

the mill’ with touches of luxury that 

get guests talking. 

We have been tried, tested and 

trusted for over 

30 years 

From General Managers to 

Housekeepers, our help and advice is 

often sought to help solve problems 

and turn things from average to 

awesome. 

We’ve effectively got 5000+ 

showrooms in London’s finest 

hotels and as guest experience is so 

important now, the smart hotels are 

upgrading where possible to reflect 

this. 

We ensure commercial sensibility, 

balancing luxury and longevity 

We’ll be able to advise you on 

the best quality products without 

necessarily breaking the bank. 

We understand hotel cost models 

and try to help optimise these, 

without compromising on quality. 

We work hand in glove with 

laundries as well, to make the linen 

element of the hotel seamless. 

Over 70 combined years of textile 

know-how 

There’s not much we can’t get hold 

of and this means that if you want 

something ‘unique’ in your hotels, 

we’ll almost certainly be able to 

source it. 

Luxury is about detail – we know 

how to do detail in hotels!

Hand-picked and curated collection 

of products designed for simplicity 

from experience 

Less is more sometimes, and 

discerning guests recognise this. 

Smart hotels are marketing their 

bed and bath linens – they know that 

guests are interested in these details 

nowadays. 

Unrivalled attention to thoughtful 

details from 

product to delivery 

We’re used to looking out for the 

‘gotcha’s’ and can save your time 

by spotting mistakes before they 

happen from specifications through 

to delivery. 

With guests wanting personal 

choices as part of their special 

experience, we can help you to 

make their stay memorable through 

personalised branding, unique linens 

and clever extras. 

Highest quality ingredients 

& raw materials 

not all threadcounts or down are 

created equally, and we can help 

you navigate rogue qualities without 

making expensive mistakes. 

Our ethical trading credentials 

are not only a great marketing tool 

for hotels, but also represent mills 

and factories who take quality 

seriously too. 

Passionate about helping you to 

provide a great night’s sleep to 

your guests 

This is our raison d’être and there 

isn’t a day goes by when we don’t 

get calls from guests wanting to 

recreate the hotel experience in 

their own homes. 

Your guests will feel the difference 

and remember the one thing that 

can make or break a hotel stay – 

how well they slept! 


Robert 

Lancaster-Gaye 

Founding Director, 

TRADELINENS 


A textile man through and through, 

Robert Lancaster-Gaye is the man 

whose friends will always thank him 

for teaching them the true meaning 

of mitred corners and the vagaries 

of thread count. More importantly, 

he is known in the industry as 

the go-to person for making sure 

luxury hotels up and down the 

country can boast the best bed, 

towelling and table linen. 

Rewind 45 years, and, when the 

Managing Director of FB Lecky 

(eventually part of the Mitre Group) 

came to Robert’s school looking 

for a protégé, Robert chose to go 

out into the real world and flex his 

business muscles rather than study 

architecture at university. 

From a grounding in wholesale 

textiles in a small London 

warehouse to running the UK 

operation of Ewart Liddell (part 

of Coats Viyella), Robert counts 

his blessings that he truly 

understands the journey from 

thread to bed. Launching the UK 

market for Frette back in 1990 was 

the start of a partnership which still 

continues to this day in some of 

London’s finest hotels. 

30 years ago Robert met Joe 

Molloy who heralded from Belfast, 

a city made famous very many 

years ago as being home to the 

finest linen manufacturers in the 

world and so their partnership 

started. 

Their shared vision and exacting 

standards meant that their linen 

has graced the bedrooms and 

restaurants of the world’s finest 

hotels for the past quarter of a 

century. 

Turns out that a flair for art and 

numbers not only gives you the 

potential to study architecture; 

mixing creativity with business 

acumen can also put you on the 

road to a passion for textiles, an 

expertise in hotel furnishings, an 

obsession with detail and quality, 

and a chance to mix with some 

incredibly interesting people 

in the hospitality industry.

Joe Molloy 

Founding Director, 

TRADELINENS 


Joe Molloy joined the Irish linen 

manufacturer Ewart Liddell as a 

Graduate Trainee in 1984. It was 

his first foray into the industry and 

where he adopted the attitude of, 

“The answer is yes – now what is 

the question?” 

He got under the skin of the 

manufacturing process by 

spending a full year in the factory, 

learning all aspects of dobby 

and jacquard weaving. He was a 

constant presence in a number 

of other factories too, to learn 

about spinning, dyeing and general 

cloth manufacture to complete his 

education. 

London soon beckoned and Joe 

spent five years there supplying 

table linen and other related 

products suitable for three, four 

and five-star hotels and laundries. 

It was here in London 30 years 

ago that Joe first met Robert 

Lancaster-Gaye who shared 

Joe’s passion textiles and so their 

partnership started. 

He left Liddell in 1990 to apply all 

his learnings and set up his own 

venture. He was soon supplying 

hotels in UK, Ireland and worldwide 

with a full range of products 

from bed linen, towels and filled 

products, before setting up Mitre 

Furnishing Company in southern 

Ireland to service the burgeoning 

Irish hotel market during that time. 

As well as pride and confidence 

that they provide the best quality 

linen, both Robert and Joe worked 

hard to become the “go to” 

number when housekeepers and 

purchasing managers need help 

and advice. It is this approach 

which has ensured the business 

continues to prosper and grow. 

In short, their aim is to be the best 

at what they do and keep on doing 

it to an industry in desperate need 

of expert help and guidance! 


James Davolls 

International Business Development Manager, 

TRADELINENS

Creating memorable customer 

experiences is something 

Tradelinens’ latest recruit, 

International Business Development 

Manager, James Davolls, knows more 

than a thing or two about. 

A seasoned brand-builder with 

sales, operational, marketing and 

corporate event management 

experience under his belt, James 

career managing multifaceted 

experiential events and projects 

for big brands including Rituals, 

Diageo and Lucozade has taken 

him all over Europe. He’s also lived 

and worked in the UAE and Far 

East, making him ideal for helping 

expand our know-how on what it 

takes to deliver 5* luxury to the 

most far-flung corners of the world. 

Armed with a unique perspective 

of the global hospitality industry, 

and the operational realities 

of delivering complex events, 

James success is firmly rooted in 

understanding each customer and 

delivering memorable experiences 

built on vision, careful design and 

seamless implementation. 

This considered approach, along 

with a belief that ‘the devil is in the 

detail’ when manufacturing luxury 

consumer goods, will play a vital 

role in helping us share our love 

affair with high-quality linen with 

the world’s best retreats and hotels. 


www.tradelinens.co.uk 

Tradelinens Ltd, The Old Granary, Mile Barn Farm, 

Hemel Hempstead Road, Dagnall, Herts, HP4 1QR

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