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Elicitation and Collaboration
Communicate Business Analysis Information
4.3.5 Guidelines and Tools
4.3.6 Techniques
• Elicitation Activity Plan: used to guide which alternative sources and which
elicitation results are to be compared.
• Existing Business Analysis Information: can be used to confirm the results
of elicitation activities or to develop additional questions to draw out more
detailed information.
• Document Analysis: used to confirm elicitation results against source
information or other existing documents.
4.3.7 Stakeholders
4.3.8 Outputs
• Interviews: used to confirm the business analysis information and to confirm
that the integration of that information is correct.
•Reviews: used to confirm a set of elicitation results. Such reviews could be
informal or formal depending on the risks of not having correct, useful, and
relevant information.
• Workshops: used to conduct reviews of the drafted elicitation results using any
level of formality. A predetermined agenda, scripts, or scenario tests may be
used to walk through the elicitation results, and feedback is requested from the
participants and recorded.
• Domain Subject Matter Experts: people with substantial knowledge,
experience, or expertise about the business analysis information being elicited,
or about the change or the solution, help to confirm that elicitation results are
correct, and can help to identify omissions, inconsistencies and conflicts in
elicitation results. They can also confirm that the right business analysis
information has been elicited.
• Any stakeholder: all types of stakeholders may need to participate in
confirming elicitation results.
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• Elicitation Results (confirmed): integrated output that the business analyst
and other stakeholders agree correctly reflects captured information and
confirms that it is relevant and useful as an input to further work.
4.4 Communicate Business Analysis Information
4.4.1 Purpose
The purpose of Communicate Business Analysis Information is to ensure
stakeholders have a shared understanding of business analysis information.
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