BABOK_Guide_v3_member_copy

Techniques
Business Capability Analysis
Figure 10.6.3: Sample Capability Map Example 2
ORGANIZATIONAL Business Value Customer Value Performance Gap Risk
ANALYSIS
High Med Low High Med Low High Med Low High Med Low
Capability Analysis
Root Cause Analysis
Process Analysis
Stakeholder Analysis
Roadmap Construction
PROJECT ANALYSIS
Business Value Customer Value Performance Gap Risk
High Med Low High Med Low High Med Low High Med Low
Requirements Elicitation
Requirements Management
Requirements Communication
User Acceptance Testing
Usability Testing
PROFESSIONAL
Business Value Customer Value Performance Gap Risk
DEVELOPMENT
High Med Low High Med Low High Med Low High Med Low
Organizational Consulting
Project Analysis Consulting
Training
Mentoring
Resources Maintenance
MANAGEMENT
Business Value Customer Value Performance Gap Risk
High Med Low High Med Low High Med Low High Med Low
Performance Management
Resource Allocations
Employee Dev Planning
10.6.4 Usage Considerations
Complimentary IIBA® Member Copy. Not for Distribution or Resale.
.1 Strengths
• Provides a shared articulation of outcomes, strategy, and performance, which
help create very focused and aligned initiatives.
• Helps align business initiatives across multiple aspects of the organization.
• Useful when assessing the ability of an organization to offer new products and
services.
.2 Limitations
• Requires an organization to agree to collaborate on this model.
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