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Techniques
Acceptance and Evaluation Criteria
Basing acceptance and evaluation criteria on value attributes ensures that they are
valid and relevant to stakeholder needs and should be considered when accepting
and evaluating the solution. Business analysts ensure that the definition of all
value attributes are agreed upon by all stakeholders. Business analysts may design
tools and instructions for performing the assessment as well as for recording and
processing its results.
Figure 10.1.1: Acceptance and Evaluation Criteria
One Solution
.2 Assessment
In order to assess a solution against acceptance or evaluation criteria, it must be
constructed in a measurable format.
Testability
Acceptance
Criteria
Value Attributes:
Cost
Performance
Usability
Functionality
Multiple Solutions
Evaluation
Criteria
Value Attributes:
Cost
Performance
Usability
Functionality
Define
Requirements
Requirements that
must be met in
order for a solution
to be considered
Define
Measures
Criteria used to
assess value
delivered by
potential solutions
Measure
Solutions
Requirements
Pass or Fail
Solution Value
Ranking
Acceptance criteria are expressed in a testable form. This may require breaking
requirements down into an atomic form so that test cases can be written to verify
the solution against the criteria. Acceptance criteria are presented in the form of
statements which can be verified as true or false. This is often achieved through
user acceptance testing (UAT).
Test
Conduct
User Acceptance
Testing
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Measures
Evaluation criteria provide a way to determine if features provide the value
necessary to satisfy stakeholder needs. The criteria are presented as parameters
that can be measured against a continuous or discrete scale. The definition of
each criterion allows the solution to be measured through various methods such
as benchmarking or expert judgment. Defining evaluation criteria may involve
designing tools and instructions for performing the assessment, as well as for
recording and processing its results.
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