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Holy Trinity Primary School Prospectus 2017

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Complaints Procedure<br />

We hope that you will never need to complain but if there are any problems,<br />

please feel free to discuss them with us. Worries and concerns are always best<br />

dealt with quickly, so please do come into school to discuss any issues before they<br />

become a problem.<br />

The complaints procedure is as follows:<br />

1. Any concerns about your child should be discussed with the class teacher.<br />

2. If you feel that the problem has not been resolved, it should then be discussed with the<br />

Headteacher.<br />

3. General complaints should be discussed initially with the Headteacher. Any complaints<br />

concerning the curriculum, either statutory or non statutory, should be addressed, in the first<br />

instance, to the Headteacher.<br />

4. If satisfaction is not received, the complaint should be made, in writing, to the Complaints<br />

Committee of the Governing Body.<br />

5. Should the matter not be resolved, it will be referred to the full Governing Body.<br />

Information and contacts<br />

The school sends out newsletters and information regularly. Additional details can be found on our<br />

school website at: http: www.geecross.tameside.sch.uk<br />

For correspondence:<br />

Gee Cross <strong>Holy</strong> <strong>Trinity</strong> C.E. (VC) <strong>Primary</strong> <strong>School</strong><br />

Higham Lane<br />

Gee Cross<br />

Hyde<br />

Cheshire<br />

SK14 5LX<br />

Emails to the school office can be sent to:<br />

admin@geecross.tamesde.sch.uk<br />

Should parents wish to contact Tameside Council office, the letter should be addressed to:<br />

Chief Education Officer<br />

Tameside Metropolitan Borough<br />

Education Department<br />

Ashton-Under-Lyne<br />

Tameside<br />

To contact the school office by telephone, ring: 0161 368 2911

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