Holy Trinity Primary School Prospectus 2017
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Complaints Procedure<br />
We hope that you will never need to complain but if there are any problems,<br />
please feel free to discuss them with us. Worries and concerns are always best<br />
dealt with quickly, so please do come into school to discuss any issues before they<br />
become a problem.<br />
The complaints procedure is as follows:<br />
1. Any concerns about your child should be discussed with the class teacher.<br />
2. If you feel that the problem has not been resolved, it should then be discussed with the<br />
Headteacher.<br />
3. General complaints should be discussed initially with the Headteacher. Any complaints<br />
concerning the curriculum, either statutory or non statutory, should be addressed, in the first<br />
instance, to the Headteacher.<br />
4. If satisfaction is not received, the complaint should be made, in writing, to the Complaints<br />
Committee of the Governing Body.<br />
5. Should the matter not be resolved, it will be referred to the full Governing Body.<br />
Information and contacts<br />
The school sends out newsletters and information regularly. Additional details can be found on our<br />
school website at: http: www.geecross.tameside.sch.uk<br />
For correspondence:<br />
Gee Cross <strong>Holy</strong> <strong>Trinity</strong> C.E. (VC) <strong>Primary</strong> <strong>School</strong><br />
Higham Lane<br />
Gee Cross<br />
Hyde<br />
Cheshire<br />
SK14 5LX<br />
Emails to the school office can be sent to:<br />
admin@geecross.tamesde.sch.uk<br />
Should parents wish to contact Tameside Council office, the letter should be addressed to:<br />
Chief Education Officer<br />
Tameside Metropolitan Borough<br />
Education Department<br />
Ashton-Under-Lyne<br />
Tameside<br />
To contact the school office by telephone, ring: 0161 368 2911