RiskUKOctober2017

Risk in Action
Chubb secures major contract with
Charnwood Borough Council in bid
to protect the vulnerable
Chubb Fire & Security’s Community Care
business has won a major new service and
maintenance contract to help protect more
than 2,500 elderly and vulnerable residents
on behalf of Charnwood Borough Council in
northern Leicestershire.
The contract requires the maintenance of
third party telecare systems across the
Borough’s assisted living and sheltered
housing accommodation. Systems include
assisted living and carephone solutions with
devices such as pull cords and alarm
pendants. No less than 14 sheltered housing
properties are included in the contract, as
well as more than 1,000 carephones within
the Council’s wider portfolio.
Telecare is the term for offering remote
care of elderly and physically less able
people, providing the care and reassurance
needed to allow them to remain resident in
their own homes. The use of sensors may be
part of a package which can provide support
for people with illnesses such as dementia,
or those at risk of falling.
Most telecare mitigates harm by reacting
to untoward events and raising a help
response quickly. Some telecare solutions,
such as safety confirmation and lifestyle
monitoring, have a preventative function in
that a deterioration in the telecare user’s
well-being can be spotted at an early stage.
In a competitive tender involving six
companies, suppliers had to demonstrate
their expertise and capacity to adhere to
strict Key Performance Indicators regarding
maintenance response times.
Sally Ramalho, principal officer for
supported housing at Charnwood Borough
Council, said: “Chubb has successfully
delivered on everything that was set out in
the tender process. We have regular
meetings where maintenance response
times are openly discussed and any possible
improvements are suggested.”
ESG signs compliance consultancy
agreement with Royal Albert Hall
SOCOTEC company Environmental Services Group
(ESG) – a leading provider of testing, inspection
and compliance services offering comprehensive
solutions for the infrastructure, built environment
and energy and waste sectors – has been selected
to work with the Royal Albert Hall. The new
agreement represents an exciting opportunity for
ESG to demonstrate its extensive capabilities
within such a historic and iconic building.
Since the Royal Albert Hall’s official opening by
Queen Victoria in 1871, the world’s leading artists
from many performance genres have appeared on
its stage and it has become one of the UK’s most
treasured and distinctive buildings. The location of
some of the most notable events in British culture, each year the building hosts
more than 390 shows in the main auditorium, including classical, rock and pop
concerts, ballet, opera, film screenings with live orchestras, sports, award
ceremonies, school and community events, charity performances and
banquets. A further 400 events are held each year in the building’s nonauditorium
spaces.
The agreement with ESG was formed as a result of the company’s proven
technical expertise encompassed by a wide-ranging resource pool of flexible
working staff, as well as an internal IT team that’s able to develop the ESGi
online client portal for convenient access to client reports.
Indeed, ESG can guarantee that the Royal Albert Hall will receive a coordinated
service that has the potential to extend beyond the length and
breadth of the current contract agreement.
Nick Harper, operations director for built environment services at ESG,
informed Risk UK: “We’re very proud to support this prestigious building.”
Advanced fire panels protect
Liberty Stadium in Swansea
The Liberty Stadium, home of Premier
League football club Swansea City and
Guinness Pro14 rugby union side
Ospreys, is being protected by
intelligent fire panels from Advanced.
Opened in 2005, the 20,750-capacity
stadium was the first venue in Wales to
host Premier League football and is the
country’s third largest. Having played
host to international football matches, rugby and high-profile concerts – with
Take That scheduled to appear at the venue on 22 October – it has become one
of the most recognisable stadiums in the UK.
The new Advanced MxPro 5 fire panels were supplied by Discount Fire
Supplies and installed by Kelden Fire and Security, both long-time Advanced
partners. Covering the entire stadium including all public and back of house
areas, the installation is comprised of six MxPro 5 panels linked by faulttolerant
network cards and supplemented by two touchpad display terminals.
Lee Kellaway, director of Kelden Fire and Security, commented: “The system
has been installed in all of the open concourse areas of the stadium which are
regularly used by sports fans, so on that basis it’s hugely important the fire
system is always kept up-to-date.”
MxPro offers customers a choice of two panel ranges, four detector protocols
and a completely open installer network that enjoys free training and support.
Photograph: Alexander Ridler
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