RiskUKOctober2017

Risk in Action
Business process
enhanced at Coventry
University courtesy of
Traka’s key input
Coventry University is using
Traka’s state-of-the-art
intelligent key management
solution to add value and
establish a sophisticated
business process for staff
and contractors working
across its multi-site facilities
on a 24/7 basis.
Control over keys and access cards for technicians and contractors alike
ensures that access for vehicles and to sensitive areas (including the
communications server room) is only granted to authorised personnel, as is the
case for roof access, associated PPE equipment and fire and security alarms.
A highly-developed e-mail system created within Traka’s specialist software
presents live reports and instant notifications along with a complete audit trail
capability, including attendance and curfew notifications and even illegal
handover notifications, all of which adds to the accountability of staff,
technicians and contractors.
Nigel Young, building services and contractors manager for the university,
explained to Risk UK: “With over 1,400 different contractors working across our
sites, we needed a system that could help keep track of keys and cards and
enable us to know who’s on what site at any given time. Traka’s solution allows
us to achieve these objectives and more. With the real-time e-mail system we
can monitor usage and instantly keep control of keys and access. From a
management perspective, it also improves our efficiencies and professional
response times. We can use it as a KPI support tool where we have emergency
response requirements within contracts.”
Wayne Kynaston, education market development manager for Traka, added:
“We’re delighted to see the system working so effectively for this university. As
Coventry University’s campus sites grow, we look forward to expanding the
operation and increasing our support still further.”
Anvil announces partnership with
Airbnb designed to safeguard
corporate business travellers
Anvil, the travel and operational risk company,
has connected its Employee Travel Monitoring
System (ETMS) with short-term rental giant
Airbnb. This direct connection will significantly
ease the booking burden and enable
organisations to maintain their Duty of Care
requirements for corporate travellers now
wishing to use Airbnb as a business travel
accommodation provider.
The shared space rental economy is growing
in popularity. Many individuals are now making
use of these short-term rental options outside
of work, but are then restricted to more
traditional options when it comes to bespoke
business travel. The benefits of using such
services are clear: more relaxed and homely
surroundings for the business traveller
combined with reduced costs for the
organisation. It’s therefore becoming a more
appealing option for all concerned.
As corporate travellers continue to search for
a temporary ‘home-away-from-home’ while
they’re on a business trip, their organisations
still need to ensure that they’re able to track,
locate and communicate with them in order to
provide the appropriate levels of Duty of Care.
This latest development at Anvil allows clients
to do exactly that.
Multitone solution chosen by
Canary Wharf Group for effective
communications management in
retail zones
Multitone Electronics plc’s Mall Call
communications system has been chosen by
Canary Wharf Group for its retail facilities. The
flexibility, reliability and security of Mall Call is
perfectly suited to the needs of a large retail
management team.
The scope of communications requirements
at Canary Wharf is vast, from everyday
planning messages (such as for opening times
or maintenance) through to dealing with
shoplifters or even an emergency and
evacuation scenario. Mall Call enables the
estate’s management team to instantly
communicate with the security teams and
retail tenants when required.
Based on Multitone’s powerful i-Message
platform, Mall Call is designed to provide high
levels of communications availability to all
relevant teams, with a tailored interface for
the bespoke requirements of the specific
applications and organisations using it.
Mall Call employs a robust and seamless
touchscreen interface which can be used on
any suitable smart device (including a smart
watch). The whole system is hosted on a
secure fixed and wireless system at Canary
Wharf for full control of communications.
With Phase One of the project underway,
Multitone is working closely with the team at
Canary Wharf Group to investigate potential
ways of expanding the project in the future.
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