RiskUKOctober2017

Meet The
Security Company
This is the fourth
instalment in a new
series of articles for
the readers of Risk UK
where we shine the
spotlight on NSIapproved
businesses
for the benefit of risk
and security managers
who purchase security
guarding as well as
systems-focused
solutions. Answering
our questions this
time around is Scott
Boyd, managing
director of Securi-
Guard Fire and
Security
About the National Security Inspectorate
Risk UK: Can you briefly describe your
business’ activities and what you consider to
be your USP as an organisation?
Scott Boyd: Established back in 1982, Securi-
Guard is a family-owned NSI Gold, BAFE and
Security Industry Authority (SIA) Approved
Contractor Scheme (ACS) accredited fire and
security solutions specialist with offices in
Plymouth and Wellington in Somerset.
Celebrating its 35th Anniversary in April next
year, the business is now recognised as the
largest independent ‘one-stop shop’ fire and
security solutions provider in the South West.
On that note, end user organisations are now
increasingly seeing the cost benefits of
combining services from one trusted specialist.
Many clients prefer to use our wide scope of
services rather than four or five different
suppliers, which can have a significantly
positive impact on the buyer’s bottom line.
Risk UK: What do your clients value most
about the services you deliver?
Scott Boyd: We believe there’s a positive
perception of an independent, family-owned
business like ours which is locally based and
boasts a solid heritage and proven track record.
The National Security Inspectorate (NSI) is a wholly-independent, not-for-profit
company limited by guarantee and operates as a UKAS-accredited certification
body specialising in the security and fire safety sectors.
For over 40 years, the NSI has served to protect businesses, homeowners
and the general public alike, raising standards by providing robust and high
quality audits of both security and fire safety service providers.
The highest levels of customer service are at
the very heart of our company ethos and we’ve
built a solid foundation of trust and integrity
among our client base.
Equally important is our wide range of quality
assured and industry accredited services
delivered by a dynamic and highly-skilled
cohort of engineers and security personnel, all
of whom are supported by a strong
management team. We’re dedicated to not just
meeting, but exceeding clients’ expectations.
That’s probably what our customers value the
most alongside the NSI, BAFE and SIA
accreditations mentioned previously.
Risk UK: How do you feel accreditations have
assisted your company?
Scott Boyd: Industry accreditations are hugely
important to us as a business as they set a
benchmark for quality and professionalism in
which clients can place their trust.
We’ve been committed to meeting the high
standards set by the respective accreditation
organisations. It’s a company policy that has
paid dividends, too. We’re now multiple NSI
Gold, BAFE and SIA ACS accredited for security
guarding, fire and security systems and 24/7
monitoring services.
We do find that, while local authorities and
larger businesses recognise the benefits of an
accredited company, there’s still a lack of
knowledge in the general marketplace about
accreditation and a perception that it adds to
the cost for the buyer rather than adding value.
All of us work hard to change such perceptions
by helping to educate clients such that they can
see the benefits.
Risk UK: Specifically, what value does ACS
registration and NSI Guarding Gold approval
bring to your business and its clients?
Scott Boyd: Our NSI Gold and SIA ACS
accreditations are a major benefit when it
comes to carrying out third party work for
‘other’ security guarding companies. Being a
part of our industry themselves, clearly they
have much better knowledge of what these
accreditations mean so what matters to them is
that our team members always deliver the
correct processes and procedures.
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