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Colour Forecast Autumn/Winter 2017

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THE MILLENNIAL<br />

According to Wella Professionals,<br />

37 per cent of women aged 16 to 24 get<br />

hair inspiration from Instagram, with<br />

one in five in this age group asking for an<br />

alternative shade away from their natural<br />

hue. Wella Professionals launched<br />

‘Stylists do it better’ on social media as<br />

a way of hooking these clients in and<br />

Claire Chell, Francesco Group’s creative<br />

colour director, has found it very useful.<br />

“It’s a great way to get followers visually<br />

stimulated and showcase the latest<br />

colour trends,” she says.<br />

Another salon using Instagram to<br />

attract millennials is Blow in Glasgow.<br />

“People see right through lacklustre<br />

content: millennials want more than just<br />

a great image, they want interaction.<br />

Go further and take them through the<br />

processes and day-to-day salon life – take<br />

them behind the finished image,” says<br />

salon owner Fallon Carberry.<br />

And for those who have previously<br />

coloured at home, suggest treatments<br />

that cleanse the hair of all previous<br />

colour build-up, then a personalised<br />

approach with a mixture of tones.<br />

THE OLDER WOMAN<br />

Just one in 10 women aged 45 and 54<br />

reference celebrities – they’re turning<br />

to the catwalks. “We find older women<br />

are embracing fashion-focused trends,”<br />

says Will Ackerley, art director at Electric<br />

Hairdressing. “They’re not afraid to colour<br />

and to let people know they’re doing it.”<br />

While Paul Edmond’s Jack Howard<br />

feels the 45 plus age group is faithful,<br />

the frequency in their return visits needs<br />

to be increased. One of the ways to do<br />

this is temporary colours, he suggests.<br />

“There’s been a definite upswing for<br />

women who want a slice of the bright<br />

colour trend that has been, up until now,<br />

aimed at younger clients,” he says.<br />

Women in this age group are also<br />

willing to pay more for colour that not<br />

only covers grey, but is on-trend. TIGI<br />

copyright©olour recently launched AGE<br />

DENIED, aiming to make hair look<br />

rejuvenated and multi-dimensional for<br />

women in this age group.<br />

“AGE DENIED focuses on the core<br />

client who wants to retain her youth.<br />

It’s about empowering women to look<br />

and feel great,” says Anthony Mascolo,<br />

international artistic director of TIGI.<br />

THE WORKING GIRL<br />

Unsurprisingly, time is of the essence<br />

for busy, working women – another<br />

reason why many opt for at-home<br />

colour. However, at-home colouring isn’t<br />

necessarily the time-saver it’s perceived<br />

to be. On average, most salon cut and<br />

colours now ring in at two hours. In<br />

comparison, women at home take about<br />

an hour and 19 minutes to recreate the<br />

effects, according to Wella Professionals.<br />

So offer these clients efficient, fussfree<br />

services. Linton & Mac opens at<br />

7am and offers express colour services<br />

such as Water <strong>Colour</strong>. This is applied<br />

freehand at the basin and can be done in<br />

an hour. The salon has seen a 20 per cent<br />

increase in revenue since this service<br />

was launched.<br />

Linton & Mac also aims its <strong>Colour</strong><br />

Maintenance and Toner Services at<br />

these women. “They need time-saving<br />

colour services and these are perfect,”<br />

says director Jen Linton. “Toner Services<br />

changes a look with little fuss and can<br />

be applied at the backwash during a<br />

blow-dry appointment.”<br />

THE HIGH-<br />

MAINTENANCE WOMAN<br />

This woman expects the best and, while<br />

she can be demanding, she is willing to<br />

pay for an extra special experience.<br />

“We offer L’Oréal Professionnel<br />

Smartbond, and they love it as it keeps<br />

their hair in great condition and allows<br />

them to come in for more frequent<br />

upkeep,” says Electric’s Will Ackerley.<br />

And there’s money to be made –<br />

George’s salon in Leicester made £44,297<br />

from Smartbond between August 2016<br />

and May <strong>2017</strong>. And while Park Avenue<br />

princess blonde shades might be over,<br />

these women still crave a premium<br />

colour offering.<br />

“For this clientele, it’s all about a<br />

bespoke offering,” says Elena Lavagni,<br />

from Neville Hair & Beauty. “We have<br />

developed palm painting in response<br />

to changing consumer habits and it<br />

not only cuts colour application time<br />

by 40 minutes, it can be completely<br />

customised.”<br />

Neville’s colour director, Seniz<br />

Alkan, adds: “Our clients love the foilfree,<br />

hands-on approach as it makes<br />

it personal. Since introducing the<br />

technique we have seen sales increase.”<br />

Goldwell<br />

<strong>Colour</strong> <strong>Forecast</strong><br />

41

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