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Delegate Guidebook

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can all see it in others, but so rarely in<br />

ourselves. Being ‘right’ will shut down<br />

conversations, even when you are, in<br />

fact, ‘right’! So give it up and choose to<br />

listen instead. I found out a long time ago<br />

that ‘right’ and ‘wrong’ are opinions and<br />

not facts.<br />

Compliment honestly, but<br />

don’t go overboard<br />

Everyone likes to be complimented,<br />

so offer compliments. But don’t go<br />

overboard, you will come across<br />

as a bit desperate. Equally, don’t<br />

be disingenuous; we can all spot a<br />

bullshitter. And no-one wants to be<br />

friends with a desperate bullshitter.<br />

Be with that person<br />

When you are with a person, BE with<br />

that person. There is a temptation to<br />

look over shoulders, eyeing up the next<br />

person to network with, but try to avoid<br />

it. Listen, connect and communicate.<br />

Ninety percent of people cannot or do<br />

not do this.<br />

Be a facilitator<br />

Think like a producer and introduce<br />

45<br />

others who you know could benefit from<br />

the relationship. Facilitating success in<br />

others will always pay you dividends<br />

in the long run. It also helps you move<br />

around the room with great agility.<br />

Be credible<br />

You may not know everything about the<br />

business and that’s OK.<br />

Being credible is about learning and<br />

applying that knowledge. It’s about<br />

humility and courage. It’s not just about<br />

connections and credits. And we all<br />

have something to offer. Bottom line, do<br />

not bullshit the bullshitters. Anyone with<br />

experience has heard every line before,<br />

so don’t try and appear more important<br />

than you really are. You are you, and<br />

you have a huge amount to offer. Don’t<br />

sell yourself short by pretending to be<br />

someone you are not.<br />

Give and take cards (and<br />

follow up)<br />

Take business cards and exchange them<br />

– but understand that most will end up in<br />

the bin. You don’t want to leave with 300<br />

business cards from people you met,

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