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WHOLEHEALTH KENTUCKY | HEALTH CLINIC WORKBOOK<br />
SEED TO OAKS<br />
WHOLEHEALTH<br />
KENTUCKY<br />
<strong>Health</strong> <strong>Clinic</strong> <strong>Workbook</strong><br />
We are leading the way in whole person health<br />
services by mobilizing local churches to the<br />
front lines of social change.<br />
www.seedtooaks.com<br />
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Table of Contents<br />
Introduction<br />
Page 03<br />
The Ten Step Process<br />
Step One: Understand the <strong>Clinic</strong><br />
Step Two: Decide to Host a <strong>Health</strong> <strong>Clinic</strong><br />
Step Three: Build the Right Team<br />
Step Four: Understand Your Community<br />
Step Five: Discern a Direction<br />
Step Six: Make a Plan<br />
Step Seven: Cast the Vision<br />
Step Eight: Mobilize Volunteers<br />
Step Nine: Host your <strong>Clinic</strong>!<br />
Step Ten: After <strong>Clinic</strong> Follow Through<br />
Page 04<br />
Page 04<br />
Page 06<br />
Page 08<br />
Page 09<br />
Page 11<br />
Page 18<br />
Page 19<br />
Page 20<br />
Page 22<br />
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WHOLEHEALTH KENTUCKY | HEALTH CLINIC WORKBOOK<br />
Introduction<br />
About Seed to Oaks<br />
Seed to Oaks envisions a world where every local church is restoring its community<br />
to physical, social and spiritual health. Our mission is to mobilize local churches to<br />
the front lines of social change. We are a multifaceted non-profit based in<br />
Louisville, KY that partners with churches and non-profits to, among other things,<br />
offer free professional medical and dental care to the surrounding communities.<br />
Our expertise is in helping churches cultivate a stronger and more powerful<br />
presence in their community; one that is capable of meeting real needs as a means<br />
of making disciples and advancing the great commission.<br />
About This <strong>Workbook</strong><br />
This workbook is an accompaniment to Seed to Oaks <strong>Health</strong> <strong>Clinic</strong> Manual. The<br />
workbook is designed to help you make decisions about your clinic and keep all of<br />
your information in one place. It is intended to be used as a customizable template<br />
to plan to implement your free one-day clinic; providing acknowledgement of state<br />
requirements, gathering a lead team, implementing services, logistics, forms, and<br />
planning the size of a clinic.<br />
This entire workbook is available to our church partners in an electronic Dropbox<br />
for copy, ease of use, adaptation, and implementation.<br />
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Step One:<br />
Understand the<br />
<strong>Clinic</strong><br />
3. How do you imagine hosting a health cilinic<br />
will change or impact your church?<br />
Summary<br />
A health clinic is a one-day event focused on<br />
mobilizing health professionals to provide free<br />
medical and dental care through the local church.<br />
Free health clinics serve as a lifeboat for people<br />
who have urgent needs and have not been able to<br />
receive care anywhere else. <strong>Health</strong> <strong>Clinic</strong>s are a<br />
powerful way for the church to meet real needs,<br />
advance the great commission, foster our own<br />
spiritual growth, and make God’s infinite fame<br />
visible to a watching, hurting world. God promises<br />
to heal sin sickness (Ps. 103:3), the root of all our<br />
diseases. Therefore, we believe that medical<br />
providers are good and necessary, but that the<br />
Great Physician in Jesus Christ is better (Mk. 5:31-<br />
32).<br />
4. How do you imagine hosting a health clinic<br />
will change or impact you personally?<br />
Step Two: Decide to<br />
Host a <strong>Clinic</strong><br />
Questions for Reflection<br />
1. What, if anything, has changed in your<br />
understanding of what a health clinic is or why<br />
hosting it at your church is important?<br />
2. Where does the gospel fit in hosting a health<br />
clinic?<br />
Summary<br />
One of the very first tasks in coordinating a health<br />
clinic is to talk to your pastor. Hosting a health<br />
clinic will require the commitment of many church<br />
members, three to four months of planning and<br />
the support of your pastor. Each church is<br />
different. You will want to focus your efforts within<br />
your church’s established channels of ministry. It<br />
is important to be honest with yourself and how<br />
your church leadership has received the idea of<br />
hosting a clinic. You need your church leadership<br />
to affirm your affinity, ability, and opportunity to<br />
do this job as well as the idea of hosting a clinic.<br />
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Meet with you pastor<br />
Pastor’s Name:<br />
Date of meeting:<br />
/ /<br />
Are you ready for the meeting?<br />
o I can cast the vision<br />
o I understand and can communicate the<br />
benefits of hosting a clinic:<br />
§ <strong>Clinic</strong>s help fulfill the Great Commission <br />
§ <strong>Clinic</strong>s help make disciples and churches<br />
grow<br />
§ <strong>Clinic</strong>s help communities flourish <br />
o I have ideas on how various existing ministries<br />
can cooperate with the effort.<br />
Is hosting a clinic right for you?<br />
Affinity – Does meeting the health needs of your<br />
community resonate deeply with you? Do you<br />
have a strong passion for this work? Is your<br />
passion strong enough to mobilize God’s people?<br />
Ability – Are you administratively gifted? Can you<br />
lead a team? Do you have proven team leaders<br />
interested in joining this effort? Do you have<br />
mature Christian character?<br />
Opportunity – Do your pastor and others tell you<br />
that you are needed to lead this ministry forward?<br />
Are you the right leader for this effort?<br />
YES<br />
NO<br />
If NO, then who is the right leader for this<br />
effort?<br />
List your ideas here:<br />
§ Sunday Services<br />
§ Sunday School<br />
§ Community Groups<br />
§ Outreach / Mercy Ministry<br />
§ Others:<br />
How did the meeting go?<br />
If NO, then what is the best role for you in<br />
this clinic effort?<br />
Is hosting a clinic right for your church?<br />
Affinity – Does meeting the health needs of your<br />
community resonate deeply with your pastor and<br />
church members? Does your pastor have a strong<br />
passion for this work? Is his passion strong<br />
enough to mobilize God’s people?<br />
Ability – Does your church have enough people to<br />
join this cause? Are proven team leaders<br />
interested in joining this effort? Do they have<br />
mature Christian character?<br />
Opportunity – Does your pastor tell you that this<br />
ministry is needed? Does the church desire to<br />
host a clinic? Does the community want it?<br />
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Will your church host a clinic?<br />
YES<br />
NO<br />
Schedule the clinic date<br />
What is the proposed date of your clinic?<br />
/ /<br />
Step Three: Build<br />
the Right Team<br />
Team Member #1: Pastor<br />
Name of Leader:<br />
Top Responsibilities:<br />
o Choose and affirm the <strong>Clinic</strong> Coordinator<br />
o Cast vision to the congregation<br />
o Encourage the clinic lead team<br />
Top 3 measurable priorities:<br />
o Recruitment of a <strong>Clinic</strong> Coordinator<br />
o Be familiar with the health clinic process<br />
o The congregation is on board with the vision<br />
Team Member #2: <strong>Clinic</strong> Coordinator<br />
Name of Leader:<br />
Summary<br />
Building the best volunteer team possible is<br />
important to the success of your clinic. You want to<br />
select individuals who have demonstrated:<br />
§ Biblical Character<br />
§ Ability to work on a team<br />
§ Expertise in the area of needed leadership<br />
These ten leadership roles highlight fundamental<br />
leadership positions needed to succeed at a<br />
health clinic. For smaller clinics, members of the<br />
leadership team will likely fulfill one or more<br />
roles. For larger clinics, the leadership team may<br />
determine that additional roles, not mentioned<br />
here, are needed. Some of these roles may not be<br />
necessary, if you choose not to provide that<br />
service at your clinic. It is up to you!<br />
Top Responsibilities:<br />
o Select the clinic leadership team<br />
o Schedule clinic leadership team meetings<br />
o Administer and organize all clinic activities<br />
o Encourage the clinic lead team<br />
Top 3 measurable priorities:<br />
o 4-8 people clinic leadership team<br />
o Execute the health clinic processes<br />
o Ensure all clinic details have been tended to<br />
Team Member #3: Volunteer Coordinator<br />
Name of Leader:<br />
Top Responsibilities:<br />
o Provide service to volunteers by responding to<br />
their needs quickly<br />
o Recruit a team of volunteers to join the effort<br />
o Organize the volunteer area activities<br />
o Equip volunteers to prepare for clinic day<br />
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Top 3 measurable priorities:<br />
o 2 volunteer coordinator helpers<br />
o Provide clinic coordinator a needs list for the<br />
volunteer area<br />
o Oversee volunteers on clinic day<br />
Team Member #4: Nursing Coordinator<br />
Name of Leader:<br />
Top Responsibilities:<br />
o Select the services that the nursing area will<br />
provide<br />
o Recruit a team of nurses to join the effort<br />
o Administrate and organize all nursing area<br />
activities<br />
o Attend clinic lead team meetings<br />
Top 3 measurable priorities:<br />
o 3-5 volunteer nurses<br />
o Provide clinic coordinator a needs list for the<br />
nursing area<br />
o Organize the clinic nursing area and<br />
Coordinate the nurse’s area day of clinic<br />
Team Member #5: Medical Coordinator<br />
o Administer and organize the clinic medical<br />
area<br />
Team Member #6: Dental Coordinator<br />
Name of Leader:<br />
Top Responsibilities:<br />
o Select the services the dental area will provide<br />
o Recruit a team of dentists, hygienists, and<br />
dental assistants to join the effort<br />
o Administrate and organize all dental area<br />
activities<br />
o Attend clinic lead team meetings<br />
Top 3 measurable priorities:<br />
o 1-5 volunteer dentists and/or hygienists<br />
o Provide clinic coordinator a needs list for the<br />
dental area<br />
o Organize and coordinate the clinic dental area<br />
day of clinic<br />
Team Member #7: Meal Service<br />
Coordinator<br />
Name of Leader:<br />
Name of Leader:<br />
Top Responsibilities:<br />
o Select the services that the medical area will<br />
provide<br />
o Recruit a team of doctors and/or nurse<br />
practitioners to join the effort<br />
o Administrate and organize all medical area<br />
activities<br />
o Attend clinic lead team meetings<br />
Top 3 measurable priorities:<br />
o 1-5 volunteer doctors and/or nurse<br />
practitioners<br />
o Provide clinic coordinator a needs list for the<br />
medical area<br />
Top Responsibilities:<br />
o Select the meal the clinic will provide<br />
o Recruit a team of volunteers to join the effort<br />
o Purchase food, or seek donations of food, for<br />
guests and volunteers<br />
o Administrate and organize all meal area<br />
activities<br />
o Attend clinic lead team meetings<br />
Top 3 measurable priorities:<br />
o 5+ meal service volunteers<br />
o Provide clinic coordinator a needs list for<br />
the meal area<br />
o Organize and coordinate the meal area on<br />
the day of clinic<br />
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Team Member #8: Allied <strong>Health</strong> Services<br />
Coordinator<br />
Name of Leader:<br />
Team Member #10: Communications<br />
Coordinator<br />
Name of Leader:<br />
Top Responsibilities:<br />
o Select the Allied <strong>Health</strong> Services that the clinic<br />
will provide and find community partners to<br />
serve<br />
o Recruit a team of volunteers to join the effort<br />
o Administrate and organize all area activities<br />
o Attend clinic lead team meetings<br />
Top 3 measurable priorities:<br />
o 2+ volunteers<br />
o Research and recruit local service providers to<br />
round out medical services<br />
o Administrate and organize all Allied <strong>Health</strong><br />
Services area activities<br />
o Provide hospitality and support to community<br />
partners providing services<br />
Team Member #9: Logistics Coordinator<br />
Name of Leader:<br />
Top Responsibilities:<br />
o Compile all the supplies that need to be<br />
picked up and returned for the clinic<br />
o Recruit a team of volunteers to join the effort<br />
o Administrate and organize the pickup and<br />
return of all supplies<br />
o Attend clinic lead team meetings<br />
Top 3 measurable priorities:<br />
o 5+ volunteers<br />
o Compiled list of supplies with a plan to pickup<br />
and return<br />
o Ensure all supplies are picked up by day of<br />
clinic and returned after the clinic.<br />
Top Responsibilities:<br />
o Get the word out with all clinic volunteer and<br />
supply needs<br />
o Recruit a team of volunteers to join the effort<br />
o Direct contact and guest questions to the<br />
correct lead team member<br />
o Attend clinic lead team meetings<br />
Top 3 measurable priorities:<br />
o 5+ volunteers<br />
o Compile and advertise lists of needed supplies<br />
and/or volunteers on local media<br />
o Ask area churches, social organizations and<br />
schools to invite guests<br />
Step Four:<br />
Understand Your<br />
Community<br />
Summary<br />
To ensure that you are successful in providing<br />
health services that your community actually<br />
needs and desires, take time to reflect, research<br />
and talk to your community about what they want,<br />
before you decide what services to provide.<br />
Write out a Community Profile<br />
Look Up – What does God desire for your specific<br />
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WHOLEHEALTH KENTUCKY | HEALTH CLINIC WORKBOOK<br />
community?<br />
Step Five: Discern a<br />
Direction<br />
Look Around – Describe your community<br />
Summary<br />
Based on the needs of your community, the<br />
professional or licensed talents within your<br />
congregation and your community partners, you<br />
will want to select the services to provide at your<br />
clinic.<br />
Consider Legal Ramifications<br />
Look Out – What are the health needs in your<br />
community?<br />
In Kentucky charitable clinic registration is<br />
overseen by the Cabinet for <strong>Health</strong> and Family<br />
Services’ Charitable <strong>Health</strong> Care Services Program<br />
of the <strong>Health</strong> Care Access Branch. The state’s<br />
website with requirements can be found at<br />
www.chfs.ky.gov by searching “Charitable <strong>Health</strong><br />
Program”.<br />
For information on charitable clinics and<br />
Charitable <strong>Clinic</strong> registration, contact:<br />
Medina Tipton-Branch Manager, <strong>Health</strong> Care<br />
Access Branch, KY Department of Public <strong>Health</strong><br />
Email: Medina.Tipton@ky.gov<br />
Phone: (502) 564-8966 x4012, Fax: (502) 564-0655<br />
Look Within – What are people saying are the real<br />
clnic needs?<br />
o Have you registered your clinic with the State<br />
of Kentucky?<br />
o Will you purchase medical malpractice liability<br />
insurance (It is fully reimbursable by the<br />
Kentucky Department of Insurance after clinic<br />
registraton)?<br />
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State law regarding malpractice premium<br />
reimbursement can be found by searching<br />
Kentucky Revised Statute (KRS) 304.40-075.<br />
For more information on submitting a request for<br />
reimbursement of malpractice premiums, contact:<br />
Tiffany Lyons, Insurance Policy Specialist I, Property<br />
and Casuality Branch, Office of Insurance, Division<br />
of Insurance Product Regulation<br />
Email: tiffanyk.lyons@ky.gov<br />
Phone: (502) 782-5288, Fax: (502) 564-5299<br />
What Services do you want to offer?<br />
Preventative <strong>Health</strong> Care<br />
o General health screenings,<br />
o Glucose/diabetes checks,<br />
o Hearing and vision screening, and<br />
o Flu shots<br />
o Other<br />
o<br />
o<br />
o Benevolence assistance<br />
o Spiritual care<br />
o Other<br />
o<br />
o<br />
Did you check with the State Medical<br />
Board for the latest Charitable <strong>Clinic</strong> rules<br />
and regulations?<br />
Medical Board contact: 502-429-7510<br />
Dental Board contact: 502-429-7280<br />
What will be the location of your clinic?<br />
List your top potential clinic partners:<br />
Other Churches<br />
Dental Care<br />
o General dental health screenings<br />
o Oral hygiene instruction<br />
o Fluoride treatments<br />
o Tooth extractions<br />
o Fillings<br />
o Other<br />
o<br />
Community organizations and local businesses<br />
Medical Care<br />
o General medical screenings,<br />
o Acute illnesses (cold, flu, etc.)<br />
o Work and sports physical exams<br />
o Basic medicine<br />
o Other<br />
o<br />
o<br />
Mercy Ministry<br />
o A warm meal<br />
o Canned goods<br />
o Second-hand clothing<br />
Medical Institutions<br />
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What is your deadline to confirm clinic<br />
services?<br />
/ /<br />
/ /<br />
Step Six: Make a<br />
Plan<br />
Summary<br />
Creating a clear plan for the clinic defines the<br />
steps that need to be taken to achieve the<br />
expectations and goals set before the leadership<br />
team. After registering with the state, establish a<br />
timeline that will alleviate frustration and<br />
uncertainty, as well as give the leadership team a<br />
common goal.<br />
Create a timeline counting back from the clinic<br />
date to best prepare for the clinic.<br />
Four Months Before the <strong>Clinic</strong><br />
The Pastor may help the <strong>Clinic</strong> Coordinator<br />
kick off interest in the clinic by choosing to do<br />
one or more of these things.<br />
o Show the Seed to Oaks Medical <strong>Clinic</strong><br />
video before church services<br />
o Lead a call to action with Scripture to stir<br />
hearts and invoke service<br />
o Offer the <strong>Clinic</strong> Coordinator medical and<br />
dental contacts from within the church or<br />
community that you believe would be a<br />
good fit for the Leadership Team/<strong>Clinic</strong><br />
o Recruit marketing and outreach volunteers<br />
to help neighborhood guests and<br />
volunteers find out about the clinic<br />
o Schedule Leadership Team meeting date<br />
Initial Leadership Team Meeting Date:<br />
/ /<br />
<strong>Clinic</strong> Coordinator<br />
o Contact your Seed to Oaks <strong>Clinic</strong> Stategist<br />
with questions you may have before or<br />
because of your Leadership Team meeting<br />
o Explain Leadership Team roles and what is<br />
expected<br />
o Identify a Leadership Team and key<br />
volunteers for each area<br />
o Answer questions from attendees about<br />
the leadership team<br />
o Schedule next meeting<br />
o Update the Pastor on your progress<br />
o Make the ask. Invite qualified people to<br />
join the team<br />
Three Months Before the <strong>Clinic</strong><br />
Leadership Team Meeting<br />
Date of Meeting:<br />
/ /<br />
<strong>Clinic</strong> Coordinator<br />
o Contact your Seed to Oaks <strong>Clinic</strong> Stategist<br />
with questions you may have before or<br />
because of your Leadership Team meeting<br />
o With the help of the team, identify<br />
community partners to ask for donations<br />
and volunteers<br />
o Plan clinic signage and compare pricing,<br />
find out when you need to order, so that<br />
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your team can work on raising money to<br />
get signs donated beforehand<br />
o Encourage and pray for the Leadership<br />
Team, address their needs and answer<br />
their questions<br />
o Update Pastor with needs and progress<br />
The Volunteer Coordinator is ready to answer<br />
volunteer questions.<br />
o Recruit volunteers<br />
o Email church groups a “Save the Date”<br />
o Work with the <strong>Clinic</strong> Coordinator to plan<br />
the layout and categories of the electronic<br />
volunteer sign up page<br />
o Plan a “Hospitality” sign up category to<br />
cover various greeting, waiting room, exit<br />
volunteer positions<br />
o Work with Dental, Medical and Nursing<br />
leads to post volunteer needs with local<br />
professional associations<br />
o Answer volunteer questions efficiently<br />
The Nursing Coordinator is planning the<br />
nursing area of the clinic.<br />
o Recruit Nurses to serve at the clinic<br />
o Develop the services that nurses will<br />
provide at the clinic<br />
o Work with Dental and Medical<br />
Coordinators to adopt a Blood Borne<br />
Pathogen Policy and training (Sample<br />
Policy in Appendix)<br />
o Provide the <strong>Clinic</strong> Coordinator a needs list<br />
The Medical Coordinator is working diligently<br />
to find medical providers for the clinic.<br />
o Recruit Medical Professionals<br />
o Create a list of services and decide the<br />
number of medical professionals needed<br />
o Seek donations for the Medical Area<br />
o Work with Dental and Nursing<br />
Coordinators to adopt a Blood Borne<br />
Pathogen Policy and training (Sample<br />
Policy in Appendix)<br />
o Provide the <strong>Clinic</strong> Coordinator a needs list<br />
The Dental Coodinator will help staff the<br />
dental area with volunteer professionals.<br />
o Recruit Dental Professionals<br />
o Seek dental specific donations<br />
o Plan a list of services and decide how<br />
many volunteers are needed in Dental<br />
o Work with Nursing and Medical<br />
Coordinators to adopt a Blood Borne<br />
Pathogen Policy and training (Sample<br />
Policy in Appendix)<br />
o Create a list of dental equipment to<br />
borrow, then seek to borrow<br />
o Provide the <strong>Clinic</strong> Coordinator a needs list<br />
The Meal Service Coordinator has been<br />
seeking meal donations.<br />
o Plan meal and meal service area layout<br />
(See Sample “Chili for 100” recipe in<br />
Appendix)<br />
o If needed, find out where to obtain the<br />
food permit<br />
o Seek donations<br />
o Provide the <strong>Clinic</strong> Coordinator a needs list<br />
The Allied <strong>Health</strong> Services Coordinator has<br />
been finding volunteers and researching<br />
services for the clinic.<br />
o Invite medical trade schools to secure<br />
services such as massage therapy,<br />
physical therapy, hearing screenings, over<br />
the counter pharmacy, flu shots, etc.<br />
o Plan and share a list of allied health<br />
services that will be hosted by the clinic<br />
o Ensure that each provider offering<br />
services with needles/lancets has their<br />
own protocol and disposal plan<br />
o Provide the <strong>Clinic</strong> Coordinator a needs list<br />
The Logistics Coordinator will begin working<br />
on a plan for clinic traffic, inside and outside<br />
the clinic.<br />
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o Help design clinic services flow plan to<br />
include volunteer entrance and guest<br />
entrance and exit<br />
o Begin guest and volunteer parking plan<br />
o Ascertain church guidelines for unused<br />
chair storage and hanging clinic signs<br />
o Arrange to borrow pipe and drape from a<br />
business to create exam room privacy<br />
o Plan for secure storage of borrowed items<br />
The Communications Coordinator is planning<br />
outreach and marketing strategies.<br />
o Develop a plan to use social media for<br />
clinic outreach and marketing<br />
o Obtain lists of supply and volunteer needs<br />
from <strong>Clinic</strong> Coordinator and begin asking<br />
for both from a specific area of the clinic<br />
each week.<br />
o Help gather a list of companies and<br />
organizations that may be able to provide<br />
advice or volunteers<br />
o Begin to compile a list of contact<br />
information for organizations that may be<br />
able to help get the word out to guests for<br />
your clinic<br />
Two Months Before the Clnic<br />
Leadership Team Meeting<br />
Date of Meeting:<br />
/ /<br />
<strong>Clinic</strong> Coordinator<br />
o Contact your Seed to Oaks <strong>Clinic</strong> Stategist<br />
with questions you may have before or<br />
because of your Leadership Team meeting<br />
o Compile area needs and communicate<br />
those updated needs as often as needed<br />
o Email needs list to community partners<br />
o Secure dates for a clinic donation table<br />
and return at the church (eg. The 3<br />
Sundays before the clinic)<br />
o Arrange for a notary to be at the clinic for<br />
medical professionals who do not have<br />
access to a notary beforehand<br />
o Pray over the <strong>Clinic</strong> volunteers and guests<br />
o Update the Pastor on clinic needs and<br />
progress<br />
Volunteer Coordinator<br />
o Recruit volunteers<br />
o Post electronic clinic sign-up page<br />
o Send sign-up “link” to the Leadership<br />
Team and post it on social media<br />
o Attach a “Medical Recruitment Packet” link<br />
in the volunteer sign up page<br />
o Ask church “Small Groups” to adopt the<br />
clinic<br />
o Update the Leadership team with<br />
volunteer numbers and needs<br />
Is the Medical Professional Recruitment<br />
Packet easily accessible to educate and<br />
recruit medical and dental professionals?<br />
YES<br />
NO<br />
Nursing Coordinator<br />
o Recruit Nurses to serve at the clinic<br />
o Plan the best set-up for nursing area flow<br />
o Review medical forms and submit updates<br />
Medical Coordinator<br />
o Use the Recruitment Packet (found in the<br />
<strong>Clinic</strong> Appendix) to educate and recruit<br />
Medical Professionals<br />
o Decide the best flow for the medical area<br />
o Collaborate on a “Guest Referral List” of<br />
free and sliding scale area clinics<br />
o Seek donations for the Medical Area<br />
o Review medical forms and submit updates<br />
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Dental Coodinator<br />
o Use the Recruitment Packet (found in the<br />
<strong>Clinic</strong> Appendix) to educate and recruit<br />
dental professionals<br />
o Register the Dental <strong>Clinic</strong> with the Board<br />
of Dentistry<br />
o Collaborate on a “Guest Referral List” of<br />
free and sliding scale area clinics<br />
o Seek dental specific donations<br />
o Plan dental area flow based on<br />
assessments and sevices to be performed<br />
o Review dental forms and submit updates<br />
Meal Service Coordinator<br />
o If the meal will be prepared by volunteers,<br />
enlist cooks and equipment<br />
o Obtain food permit<br />
o Continue to seek donations for supplies<br />
Allied <strong>Health</strong> Services Coordinator<br />
o Create and update a spreadsheet with<br />
community partners<br />
o Follow-up with medical trade schools that<br />
have not commited<br />
o Recruit a pharmacist to oversee the over<br />
the counter pharmacy<br />
o If possible, find alternate professionals for<br />
allied health services that have not been<br />
filled<br />
Logistics Coordinator<br />
o Recruit people for security and parking<br />
o Have a plan to easily identify parking and<br />
security volunteers<br />
o Check with neighboring businesses to gain<br />
permission to use their parking lots for the<br />
clinic<br />
o Schedule the pick-up and return of<br />
borrowed items<br />
o List set-up and tear down instructions<br />
o Locate, copy and share the building’s<br />
Emergency Plan<br />
Communications Coordinator<br />
o Help develop a press release and a plan to<br />
get the word out to the community<br />
o Contact area churches to invite them to<br />
participate in the clinic<br />
One Month Before the <strong>Clinic</strong><br />
Leadership Team Meeting<br />
Meeting date:<br />
Pastor<br />
/ /<br />
o Restate clinic vision and update<br />
churchgoers on clinic vision and progress<br />
o Let the church know about the donation<br />
drive and volunteer needs<br />
<strong>Clinic</strong> Coordinator<br />
o Contact your Seed to Oaks <strong>Clinic</strong> Stategist<br />
with questions you may have before or<br />
because of your Leadership Team meeting<br />
o Update social media and community<br />
partners with current needs<br />
o Oversee the creation of donation bags or<br />
lists in $10-12 increments for churchgoers<br />
to take and return to the donation table<br />
o Schedule Leadership Team members to<br />
oversee donation table for the 3 weeks<br />
o Advise Team to inventory donations as<br />
they are received, if possible<br />
o Authorize the <strong>Clinic</strong> Flyer design and<br />
content for physical and digital<br />
distribution<br />
o Update the Pastor on your progress<br />
Volunteer Coordinator<br />
o Continue to recruit volunteers<br />
o Find creative ways to plug in volunteers<br />
that are not medical professionals<br />
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o Let medical and dental coordinators know<br />
the professionals who need to turn in<br />
required documents<br />
o Create a spreadsheet to plan for list of<br />
“Thank You Notes”<br />
Nursing Coordinator<br />
o Recruit Nurses to serve at the clinic<br />
o Plan the best set-up for nursing area flow<br />
o Update the leadership team with<br />
volunteer numbers and needs<br />
Medical Coordinator<br />
o Use the Recruitment Packet (found in the<br />
<strong>Clinic</strong> Appendix) to educate and recruit<br />
Medical Professionals<br />
o Decide the best flow for the medical area<br />
o Seek donations for the Medical Area<br />
Dental Coodinator<br />
o Continue to recruit dental professionals<br />
o Seek dental specific donations<br />
o Provide Logistics Coordinator a finalized<br />
list of equipment to be picked up and<br />
returned<br />
Meal Service Coordinator<br />
o Set schedule for meal preparation or for<br />
delivery of donated food<br />
o Continue to seek donations for supplies, if<br />
needed<br />
Allied <strong>Health</strong> Services Coordinator<br />
o Update Leadership Team on the services<br />
that have confirmed for the clinic<br />
o Contact all allied health service providers<br />
to ensure that they know any special<br />
arrival or set-up details<br />
Logistics Coordinator<br />
o Create guest and volunteer parking plan<br />
o Plan pick-up and return of borrowed items<br />
o Oversee clinic set-up<br />
Communications Coordinator<br />
o Contact local businesses for permission to<br />
hang a <strong>Clinic</strong> Flyer<br />
o Create social media challenges<br />
encouraging churchgoers to promote the<br />
clinic and spur donations<br />
o Prepare clinic flyer routes and plan to lead<br />
those who volunteer for distribution<br />
o Make certain signage advertising the clinic<br />
is displayed at the church<br />
Schedule a donation event at the church<br />
before the clinic. During the event seek<br />
clinic donations in $10-$12 increments.<br />
Donors should be encouraged to return<br />
donations to the same location the<br />
following week.<br />
Two Weeks Before the <strong>Clinic</strong><br />
Leadership Team Meeting<br />
Meeting date:<br />
Pastor<br />
/ /<br />
o Remind churchgoers to take (and return) a<br />
donation bag or list<br />
<strong>Clinic</strong> Coordinator<br />
o Contact your Seed to Oaks <strong>Clinic</strong> Stategist<br />
with questions you may have before or<br />
because of your Leadership Team meeting<br />
o Oversee the management of the donation<br />
table at the church<br />
o Flyer distribution should be 2 wekks<br />
before the clinic. What is your flyer<br />
distribution date?<br />
/ /<br />
o Continue to pray for and encourage the<br />
Leadership Team<br />
o Pray for the clinic volunteers and guests<br />
o Plan fora Leadership Team follow-up<br />
meeting or luncheon<br />
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o Update the Pastor on clinic progress and<br />
needs<br />
Volunteer Coordinator<br />
o Continue to recruit volunteers<br />
o Close filled roles on the digital sign up<br />
sheet and direct volunteers to available<br />
opportunities<br />
o Give medical and dental coordinators an<br />
updated list of professionals who stil need<br />
to turn in required documents<br />
o Create a spreadsheet of volunteer that can<br />
be updated with volunteer names,<br />
additional languages spoken, area of<br />
service, license numbers (if applicable),<br />
notes and arrival times<br />
Nursing Coordinator<br />
o Recruit Nurses to serve at the clinic<br />
o Make certain donations allow all of the<br />
services that were planned<br />
Medical Coordinator<br />
o Use the Recruitment Packet (found in the<br />
<strong>Clinic</strong> Appendix) to educate and recruit<br />
Medical Professionals<br />
o Seek donations for the Medical Area<br />
Dental Coodinator<br />
o Continue to recruit dental professionals<br />
o Seek dental specific donations<br />
Meal Service Coordinator<br />
o Check in to ensure details of meal service<br />
donations or that volunteer cooks and<br />
borrowed roasting pans, etc. are in<br />
working order and ready to go<br />
o Continue to seek donations for supplies, if<br />
needed<br />
o Ask “small groups” to bake cookies for the<br />
clinic dessert<br />
Allied <strong>Health</strong> Services Coordinator<br />
o Update Leadership Team on the services<br />
that have confirmed for the clinic<br />
o Update Logistics Coordinator of any pick<br />
ups that should be made for the clinic<br />
Logistics Coordinator<br />
o Create plan for moving chairs to or from<br />
the “clinic” spaces of the church<br />
o Make a checklist for the pick up and return<br />
of borrowed items<br />
Communications Coordinator<br />
o Maintain contact with area churches,<br />
organization and businesses to update<br />
clinic needs<br />
o Continue to give voice to the clinic mission<br />
o Keep social media updated with current<br />
clinic needs<br />
One Week Before the <strong>Clinic</strong><br />
Leadership Team Meeting<br />
Meeting date:<br />
Pastor<br />
/ /<br />
o The last big push from the Pastor comes<br />
the Sunday before the clinic with an<br />
announcement of most critically needed<br />
supplies and volunteers<br />
<strong>Clinic</strong> Coordinator<br />
o Contact your Seed to Oaks <strong>Clinic</strong> Stategist<br />
with questions you may have before or<br />
because of your Leadership Team meeting<br />
o Pray over and encourage the Leadership<br />
Team<br />
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o Pray over specific clinic needs, the<br />
Leadership Team, clinic volunteers and<br />
the guests<br />
o If necessary, decide if there are any<br />
services that need to be canceled due to<br />
lack of supplies or volunteers<br />
o Keep the Leadership Team informed of all<br />
updates and changes<br />
o Purchase necessary supplies to provide<br />
basic services that were not donated<br />
Volunteer Coordinator<br />
o Continue to recruit volunteers, if needed<br />
o Update medical and dental coordinators<br />
on who stil needs to turn in required<br />
documents<br />
o Send an email with arrival instructions,<br />
attaching the spreadsheet that has been<br />
created and updated (email to the<br />
Leadership Team too)<br />
o Prepare for volunteer sign in. Digital is<br />
easiest, but have paper forms onhand for<br />
those volunteers who are not preregistered<br />
o Create a “Thank You Email”, including a<br />
feedback link for all volunteers to receive<br />
after the clinic<br />
Nursing Coordinator<br />
o Recruit Nurses to serve at the clinic<br />
o Provide quality control on any medical<br />
equipment that will be used during the<br />
clinic<br />
o Plan to present or support a Blood Borne<br />
Pathogen and Stick Protocol training if<br />
your nurses are performing blood tests<br />
Medical Coordinator<br />
o Use the Recruitment Packet (found in the<br />
<strong>Clinic</strong> Appendix) to educate and recruit<br />
Medical Professionals<br />
o Decide the best flow for the medical area<br />
o Seek donations for the Medical Area<br />
o Plan to present or support a Blood Borne<br />
Pathogen and Stick Protocol training<br />
Dental Coodinator<br />
o Get in touch with all dental volunteers and<br />
let them know dental area specific<br />
instructions and set up<br />
o Seek dental specific donations<br />
o Plan to present or support a Blood Borne<br />
Pathogen and Stick Protocol training<br />
Meal Service Coordinator<br />
o Set schedule for meal preparation or for<br />
delivery of donated food<br />
o Plan to move food, equipment and<br />
supplies to the church during set up<br />
o Make a volunteer plan that includes three<br />
different areas of “Meal” volunteers;<br />
cooks, food line servers, and cafeteria<br />
bussers<br />
o Arrange to donate left over food from the<br />
clinic, if possible<br />
Allied <strong>Health</strong> Services Coordinator<br />
o Update Leadership Team on the services<br />
that have confirmed for the clinic<br />
o Address any community partner<br />
requirements for set-up<br />
o Inform Volunteer coordinator of any<br />
documents that will need to be collected<br />
during volunteer sign in<br />
o Create an OTC Pharmacy inventory of<br />
medicine and quantities on hand<br />
Logistics Coordinator<br />
o Discuss delivery and return schedule with<br />
the Leadership Team<br />
o Prepare signs for volunteer entrance and<br />
parking are ready to go<br />
o Oversee clinic set-up (Sample set-up<br />
check list in appendix)<br />
o Prepare for clinic tear down<br />
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The Friday evening before a clinic is a great<br />
time for set-up. When is your set-up date?<br />
/ /<br />
Communications Coordinator<br />
o Recruit a photographer to take pictures<br />
during clinic set up and during the clinic<br />
o Confirm local media outlets that will be<br />
attending<br />
o Plan to use statistics from the clinic to<br />
prepare social media posts and emails to<br />
community partners after the clinic<br />
NOTE: The following is a list of<br />
suggestions. Please consider one or two<br />
actions that you would like to apply to<br />
your clinic’s circumstances.<br />
Communicate Vision Often<br />
Consider various ways to communicate your vision<br />
weekly. Choose one or two ways to communicate<br />
your clinic vision.<br />
o Sunday announcements/Church bulletin<br />
o Weekly email updates<br />
o Social Media posts<br />
o Other:<br />
Key Stakeholders Vision Buy-in<br />
Step Seven: Cast the<br />
Vision<br />
Keep the Church engaged<br />
Remind the church of clinic donation and<br />
volunteer needs. A successful clinic is supported<br />
by a large number of non-medical volunteers and<br />
inexpensive donation requests. Select a few ways<br />
to engage the Church.<br />
Summary<br />
The <strong>Clinic</strong> Leadership Team must cast the vision<br />
for the Charitable <strong>Clinic</strong> ministry in your church<br />
and in your community. It takes dedication to<br />
details and a Leadership Team of exemplary<br />
character to keep people interested in this<br />
ministry. Initially, some volunteers and community<br />
partners will be attracted to the Christ-like<br />
character of ministry leaders before they are fully<br />
invested in the vision of the ministry.<br />
Communicating ministry acheivements, needs and<br />
success stories will often allow the church,<br />
community partners and neighborhood to transfer<br />
their investment from a Leadership Team Member<br />
to the Charitable <strong>Clinic</strong> Ministry.<br />
o Mark clinic needs in $10 limits on grocery<br />
bags at a donation table at church<br />
o Ask a blogger to donate his/her time to<br />
“follow” the clinic planning process.<br />
o Encourage church groups to “adopt” an<br />
area of the clinic (See Appendix for <strong>Clinic</strong><br />
Adoption)<br />
o Arrange social media donation challenges<br />
to find volunteers or collect donations<br />
Keep community partners engaged<br />
Community partners are able to provide much of<br />
the care at a clinic and some are able to provide<br />
needed supplies and equipment. Be creative<br />
when asking local organizations to participate.<br />
Think through how each one may be able to<br />
contribute and customize correspondence based<br />
on their wishes. Pick one or two ways to engage<br />
partners.<br />
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o Send a donation request letter (See<br />
sample Donation Request Letter in<br />
Appendix)<br />
o Start a newsletter to share needs and<br />
God-sized dreams for the clinic’s future<br />
o Create donation acknowledgement signs<br />
for partners of the clinic and take photos<br />
with the sign to thank them<br />
o Hang a clinic sign at each partner’s<br />
establishment<br />
o Give partners the opportunity to teach you<br />
about their services or how they could<br />
best help you serve the community<br />
o Map the neighborhood around the clinic<br />
and distribute clinic flyers to each home<br />
and business<br />
o Hang flyers in neighborhood stores,<br />
restaurants and meeting places<br />
o Invite district, city and state leaders to<br />
tour the clinic in action<br />
o Add the clinic date to community<br />
calendars in various media sources<br />
o Create a list of social services and<br />
organizations in your city to email a flyer<br />
to invite their clients to the clinic<br />
Keep Other Churches Informed<br />
It is gracious to share your intention to host a<br />
Charitable <strong>Clinic</strong> with other churches. Explain your<br />
hope to have their participation in the clinic<br />
however they feel led to serve. This is one way to<br />
foster unity and commonality amongst believers<br />
in your area. One or two of these options will help<br />
connect the clinic to other churches.<br />
o Invite community churches to participate,<br />
even “adopt” an area of the clinic<br />
o Invite participants from other churches to<br />
be part of your lead team<br />
o Provide clinic tours for churches that are<br />
potential clinic hosts<br />
o Show gratitude for each church that joins<br />
the clinic mission by listing them as a<br />
clinic partner on your social media<br />
Keep the Community Informed<br />
Declare the excitement of this opportunity with<br />
the community! Invite the community to attend<br />
and receive services at the clinic. Now is the time<br />
to share the appeal of the ministry with residents,<br />
community leaders and neighborhood businesses.<br />
A few of these ideas can help keep the community<br />
informed.<br />
Step Eight: Mobilize<br />
Volunteers Before<br />
the <strong>Clinic</strong><br />
Summary<br />
Volunteers are the true lifeblood of a free health<br />
clinic. Each person is gifted in some way to serve<br />
at a charitable clinic, whether they are a medical<br />
professional or not. If you are able to enlist an<br />
army of volunteers, tasks can be appointed to<br />
these capable individuals reducing the load that<br />
the leadership team will bear, and in turn, allow<br />
more people to be blessed by serving in this<br />
ministry. Volunteer opportunities can be broken<br />
down to “Before the <strong>Clinic</strong>”, “During the <strong>Clinic</strong>” and<br />
“After the <strong>Clinic</strong>”. This section describes some of<br />
the volunteer opportunities that happen before<br />
the clinic.<br />
Before the <strong>Clinic</strong><br />
Donate Supplies<br />
o Needs list is completed and posted<br />
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o Business donation request letteris<br />
complete<br />
o List organizations to ask for donations<br />
volunteers to set-up a charitable clinic.<br />
o Pick up borrowed or donateditems<br />
o Inventory and secure borrowed supplies<br />
and equipment until set up<br />
o Mark off parking spots for specialty mobile<br />
screening or treatment units the night<br />
before<br />
o Hang signs to help create clinic flow<br />
<strong>Clinic</strong> Set-up<br />
o After donations are inventoried decide if<br />
any services will be cancelled, or if items<br />
need to be purchased, if the budget allows<br />
Recruit Medical/Dental Professionals<br />
o “Medical Professional Recruitment<br />
Packet” is available to churchgoers<br />
o Medical and dental professionals within<br />
the church are aware of the clinic and are<br />
actively seeking collegues to serve.<br />
o Encourage the Leadership Team to post<br />
medical and dental professional<br />
volunteer opportunities on social media<br />
<strong>Clinic</strong> Set-up is a time when many volunteers<br />
catch the vision of the Charitable <strong>Clinic</strong>. Once the<br />
transformation from church to facility begins, it<br />
becomes real. Set-up volunteers will:<br />
o Pray over the volunteers and the clinic<br />
o Confirm that forms are printed and in the<br />
proper areas of the clinic<br />
o Have a clear set-up plan in place<br />
o Move tables and chairs<br />
o Create exam rooms, if needed<br />
o Sort and stock clinic areas with supplies<br />
o Finalize and print a pre-clinic OTC<br />
Pharmacy inventory for medical and<br />
dental providers<br />
Pass out Flyers<br />
Flyer distribution is an effective way to invite<br />
guests to the clinic. Volunteers can be utilized in<br />
various ways to help with flyer distribution<br />
Step Nine: Host<br />
Your <strong>Clinic</strong>!<br />
o make flyer route maps<br />
o distribute flyers to homes and businesses<br />
o deliver or email flyers to other churches<br />
and social service offices for distribution<br />
Preparing for Set-Up<br />
The Logistics team will be hard at work in the days<br />
and hours before the clinic, working to borrow,<br />
collect and transport everything needed for<br />
Summary<br />
The planning is over and it is time to host a clinic.<br />
There will be volunteer and guest greeting, last<br />
minute challenges to work through, volunteer<br />
training and clinic touring happening, so take a<br />
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moment and enjoy what God has accomplished<br />
through the leadership team and get busy doing<br />
the Lord’s work.<br />
During the <strong>Clinic</strong><br />
Expect Challenges<br />
Give the day and the clinic to the Lord! Remember<br />
that even with preparation and training you will<br />
face unexpected challenges on clinic day. It is best<br />
to have plans in place to handle some of the more<br />
common things that may come up at a clinic,<br />
without spending too much time planning for<br />
things that may or may not need to be addressed.<br />
Topics of public and volunteer safety and security<br />
should be thought out and submitted to<br />
professionals in their field for opinions. Based on<br />
this planning, and these opinions, have plans in<br />
place before an issue is raised at the clinic.<br />
Handling <strong>Clinic</strong> Flow<br />
Prior to the clinic you should have walked the<br />
clinic with the lead team and planned where each<br />
station of the clinic will be hosted. Sometimes<br />
during a phone call with an outside service<br />
provider you find that they have special<br />
requirements that would dictate a specific room<br />
or location that they need in order to provide<br />
services. You may need to switch areas of the<br />
clinic or just move that one services to<br />
accommodate that special need. Sometimes<br />
changes need to be made to accommodate other<br />
services that logically follow one another, so<br />
planning them nearby one another is wise. Since<br />
things can be change up until the day of the clinic,<br />
you can print clinic maps for each service area to<br />
show where every other service is located.<br />
o A plan is in place to give each guest a<br />
medical record number<br />
o Guest forms are printed and at Guest<br />
Registration<br />
o Print clinic maps<br />
o Prepare the Exit Table<br />
o Hang signs for upcoming church events<br />
Guest Advocate<br />
A guest advocate is the clinic guest’s friend and<br />
guide as they make their way through the clinic<br />
services. Advocates are the only volunteer<br />
position at the clinic that should be filled by<br />
believers in Christ.<br />
o The advocate and guest will each share<br />
their own story and a warm meal together.<br />
o The advocate always prays for the guest<br />
and can use the span of the clinic to share<br />
the Gospel message.<br />
Guest Advocate Training<br />
Each Guest Advocate is asked to cover a lot of<br />
material in order to be properly “trained” to serve<br />
at the clinic. Confirm the Guest Advocates’<br />
understanding of their training often to ensure<br />
that each guest will have the best clinic<br />
experience they are able.<br />
o A Pastor or clinic leader will lead a short<br />
devotional and provide scriptural support<br />
for the the <strong>Clinic</strong> ministry<br />
o Guest Advocates will receive instruction<br />
on the relational aspects of advocacy and<br />
relating to guests that may be different<br />
than themselves<br />
o There will be a brief HIPAA training<br />
o Explanation of clinic services<br />
o Question and Answer time<br />
o A tour of the facility to understand flow<br />
o A time of prayer<br />
Medical Forms<br />
Having volunteers help guests fill out medical<br />
forms is a great way to show respect and to<br />
welcome guests to the clinic. This is a popular<br />
area of service for volunteers who may be too shy<br />
to serve as a guest advocate or who may have a<br />
physical limitation that does not allow them to<br />
walk the clinic all day.<br />
o I have added my church’s logo to forms<br />
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o Guest Registration volunteers have been<br />
trained on guest forms<br />
Exit Table Opportunities<br />
Hospitality Volunteers at the Exit Table will be the<br />
last point of contact for guests. The Exit Table will<br />
be a collection point for clinic supplies, including<br />
pens, clipboards and forms; and a place of<br />
outreach and invitation. You may choose to offer<br />
guests a Bible and invite each one back for:<br />
completion services.<br />
What services will you add?<br />
o Bibles<br />
o Insurance Enrollment<br />
o Food Items<br />
o Clothing<br />
o Spiritual Care<br />
o Other:<br />
o Sunday services<br />
o The church’s next event<br />
o <strong>Health</strong> Classes<br />
o Bible Study<br />
Hospitality<br />
A team of volunteers ready to roll out the red<br />
carpet for guests and volunteers is a caring idea.<br />
These volunteers serve in many ways, scattered<br />
throughout the clinic.<br />
o Guest greeters who assign medical record<br />
numbers<br />
o Guest Registration<br />
o Guide Community partners to their table<br />
to set up before the clinic<br />
o Conduct guest surveys<br />
o Pass out Bibles at the exit table<br />
o Beverage service for other volunteers<br />
o Greet guests on each floor or new area to<br />
announce the services available<br />
o Interview community partners to ensure<br />
improvement for next time<br />
Additional Services<br />
This is your church’s opportunity to meet<br />
additional community needs by offering each<br />
guest an outreach Bible, prayer, second-hand<br />
clothing, food items and more. Outside social<br />
sevice agencies may also be invited to provide<br />
Medicaid insurance enrollment, employment<br />
services and adult high school diploma<br />
Step Ten: After<br />
<strong>Clinic</strong> Follow<br />
Through<br />
Summary<br />
The Charitable <strong>Clinic</strong> is prayerfully just the<br />
beginning of the hospitality and connections that<br />
your clinic guests will experience from your<br />
church. There may be guests who will return for<br />
neighborhood outreach events, others will<br />
develop friendships with believers from your<br />
church and possibly return to attend church<br />
services. There may be others still who will<br />
develop a relationship with Jesus. Following up<br />
with guests shows that care continues after the<br />
clinic.<br />
After the <strong>Clinic</strong><br />
Follow through with Volunteers and Community<br />
Partners<br />
There is more work to be done after a clinic.<br />
Volunteers should be given the opportunity to<br />
provide feedback, key volunteers should be<br />
celebrated and everyone involved should be<br />
thanked for their efforts. Check the boxes of<br />
suggestions that you choose to develop.<br />
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o Include a feedback survey link to all<br />
volunteers in a thank you email<br />
o Offer pastors photos and clinic data to<br />
share from the pulpit with churchgoers<br />
o Assign volunteers to write thank you notes<br />
to volunteers, partners and donors shortly<br />
after the clinic<br />
o Plan a leadership team celebration to<br />
show appreciation for the talents and gifts<br />
of the team.<br />
o Based on feedback and personal<br />
observation plan changes to improve your<br />
next clinic<br />
Follow through with Guests<br />
Any guest who completes an outreach form or who<br />
agrees to follow up with a volunteer Registered<br />
Nurse after the clinic may be contacted after clinic<br />
day. To strengthen the healthy choices that some<br />
guests experienced during and since the<br />
Charitable <strong>Clinic</strong> we will focus on the health<br />
services that you may choose to offer within the<br />
weeks and months after the clinic. Check the post<br />
clinic follow through that you want to focus on:<br />
o Medical professional clarify instructions<br />
regarding a guest’s medical care<br />
o Host a prescription drug drop off<br />
o Have a themed “mini-clinic” for back to<br />
school, sports physicals, or flu shots.<br />
o Registered Nurses hold classes on health<br />
related topics<br />
o Enlist a volunteer nurse to host a first-aid<br />
table at other church or community events<br />
Deepen New Relationships<br />
Some guests never expected to find themselves in<br />
a church, not to mention receiving free healthcare<br />
services at that church. Just walking into a church<br />
is a big step for some guests. Emphasis should not<br />
only be placed on the invitation back to church for<br />
Sunday services, but also on building healthy<br />
relationships. Friendship may be fostered by<br />
extending invitations to other health events,<br />
seasonal church celebrations and participation in<br />
existing mercy ministry outreach.<br />
Home Visitation<br />
During a clinic a volunteer may notice medical or<br />
other reasons to suggest follow up with a guest in<br />
their home. After verifying the guest’s permission<br />
for a home visit, these are ways that guests can be<br />
followed up with in their own home after a clinic.<br />
o Pastors can visit, pray and answer<br />
theological questions.<br />
o Mercy volunteers can insulate windows,<br />
cut grass or deliver a meal.<br />
o Licensed, trained and insured Registered<br />
Nurses can talk to a guest to make sure<br />
that the guest understands everything<br />
they heard from the doctor, dentist, and<br />
pharmacist at the clinic.<br />
Obligations after the clinic<br />
o Return anything borrowed, including<br />
dental equipment, pipe and drape and<br />
exam tables<br />
o The Dental Lead should provide the names<br />
and license numbers of all dental<br />
professionals to the Board of Dentistry<br />
within 15 days of the clinic<br />
o If necessary, plan for medical waste to be<br />
stored in a safe location until the<br />
scheduled pick up after the clinic<br />
o Update the state <strong>Health</strong> Care Access<br />
Branch with additional licenses and<br />
notarized statements that are not already<br />
on file for your Charitable Registration<br />
o If you purchased Malpractice, report the<br />
names of each medical and dental<br />
provider who needed coverage<br />
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SEED TO OAKS<br />
1303 S. Shelby Street<br />
Louisville, KY 40217<br />
502-7910-OAKS<br />
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