Step By Step Process To Troubleshoot HP Laptops

under Backup and Restore. Clicking on the "Recover system settings or your computer" prompt
allows users to choose dates prior to the start of the problems for restoration.
Run Diagnostics
HP computers have an excellent diagnostic tool users can access. When turning HP netbooks or
laptops on, users should press F12 as soon as the HP logo appears. When the menu appears, they
then select Diagnostics. This program examines the hardware to see if any problems exist. In
addition, the diagnostics tool offers several other tests users can choose to diagnose computer
problems. It is possible to fix issues with blue screens, Bluetooth connectivity, performance,
Internet connectivity, and more.
View Events
The Event Viewer, or Event Log, alerts users to problems with software and hardware. Users
access the Event Viewer by choosing Administrative Tools from System and Security in the
Control Panel. After opening the logs, they can scroll through the different options to see
warnings and other file or system issues. Important events have yellow signs with exclamation
points or red circles with an "X" in the middle.
Clearing Cache and History
Clearing the cache and history sometimes solves issues occurring with software and Internet
browsers. To clear the cache on Internet browsers, users should open the Control Panel and
choose Network and Internet from the menu. After clicking Internet Options, they then select
Delete under the Browsing History prompt.
Various programs help users clean up cache and temporary files created by other programs.
Many of these programs are free and eliminate a lot of software problems. Registry cleaning
programs can also detect and repair registry issues. If the issue still persists you can call on our
HP Laptop Customer Support Phone Number and get help from our technical experts. Our
toll-free number is 1-877-213-5868, which connects our customers with our experts.